Scheduler - Patient Access Center

Summary

Knowledge of the health system and has the ability to schedule outpatient services offered by the health system. Strives to schedule appropriately, keeping location instructions, patient demographics, and insurance requirements in mind. Able to professionally communicate directly with patients and families, physicians, nurses, and departments to ensure the best outcome of all patient services offered and scheduled. The employee must adhere to all employee codes of conduct to ensure their actions are consistent with the mission of CHRISTUS. This position follows departmental productivity and quality control measures as set forth by management.

Responsibilities

• Maintains an understanding scheduling system within the scope of the job performed
• Schedules patients appropriately based upon location instructions, patient demographics and payor requirements
• Maintains strict confidentiality
• Maintains an understanding of payor rules and innetwork insurances for maximum reimbursement for the organization.
• Responsible for personal safety and maintaining a safe work environment.
• Makes sure that work area is clean and clutter free at all times.
• Must be able to accurately read payor communication, eligibility and act accordingly.
• Solving: Must be able to recognize discrepancies and resolve appropriately.
• This position is responsible using interpreter services whenever needed.
• Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control
• Supports and adheres to CHRISTUS Service Guarantee
• Other duties as assigned to support Patient Access operations

Requirements

• Education/Skills: High School Diploma
• Experience: One year experience in hospital or clinic setting or a comparable position preferred.
• Licenses, Registrations, or Certifications: None

Work Schedule

MULTIPLE SHIFTS AVAILABLE

Work Type

Part Time