Sales Training Manager

About the role

The Monogram Sales & Clinical Training Manager at Zimmer Biomet will design, develop, and implement a comprehensive training program for orthopedic robotics solutions. This role requires a deep understanding of orthopedic surgical procedures and robotics technology, as well as the ability to design and deliver engaging training programs.

Responsibilities

• Create a structured training curriculum for sales representatives and clinical teams, covering product knowledge, surgical workflows, and robotics technology.
• Develop blended learning solutions (e-learning, in-person workshops, virtual sessions) to maximize engagement and retention.
• Identify technology to scale training execution (e.g., AI training tools).
• Ensure training content aligns with regulatory requirements and company standards.
• Manage end-to-end training program rollout, including scheduling, logistics, and resource allocation.
• Facilitate live training sessions and workshops as needed.
• Create scalable LMS resources to ensure program success and easy access resources.
• Implement standardized assessment tools and results tracking to measure competency and program effectiveness.
• Partner with Sales Leadership to identify skill gaps and training priorities.
• Provide timely virtual and practical clinical support to sales team members requiring assistance for product knowledge cases or troubleshooting.
• Work closely with Clinical Education, MRX team, and R&D to ensure technical accuracy and relevance.
• Cook with Marketing & Medical Education for consistent messaging, quality of clinical content, and branding of materials.
• Continuously improve the training program through feedback, metrics, and adoption rates, updating content based on product enhancements, market trends, and user feedback.

Requirements

• Minimum Requirements: Bachelor's Degree and 4 years of relevant experience, or Associate's Degree and 6 years of relevant experience, or High School Diploma or Equivalent and 8 years of relevant experience.
• Preferred Experience/Education: Bachelor’s degree in Business, Education, Healthcare, or related field (Master’s preferred). 5+ years of experience in program management, training development, or sales enablement within medical devices or healthcare.
• Experience with Learning Management Systems (LMS) and digital training tools.
• Certification in instructional design or adult learning principles.
• Familiarity with regulatory compliance in medical device training.
• Deep understanding and/or experience with competitive CT robotic systems.

Qualifications

• Strong understanding of orthopedic surgical procedures and/or robotics technology.
• Proven ability to design and deliver engaging training programs.
• Excellent communication, project management, and stakeholder management skills.

Skills

• Strong understanding of orthopedic surgical procedures and/or robotics technology.
• Proven ability to design and deliver engaging training programs.
• Excellent communication, project management, and stakeholder management skills.

Benefits

• Flexible working environment.
• Location-specific competitive total rewards.
• Wellness incentives.
• Culture of recognition and performance awards.

Pay

$125,000 - $157,000 USD/annual

Schedule

Ability to travel up to 40%, as required.