Jobs · Human Resources

Sales Training Manager

Shockwave Medical · Santa Clara, CA · 5 days ago
RemoteRemoteHuman Resources$102k–$177k/yrFull-time

About the role

The Sales Training Manager is responsible for developing and executing training/education programs for field-based, customer-facing employees. This role will manage the learning objectives, curriculum and training content for the SWAV product lines in coordination with business strategies.

Responsibilities

  • Deliver product, disease state and clinical skills-based training programs to the field sales organization in alignment with goals and strategies
  • Lead in-house and field-based product training programs for new hires, tenured employees and distributor representatives, including management of a field trainer program
  • Collaborate with product marketing team to create and launch new training content for field sales force on an ongoing basis
  • Drive the development of training content, ensure content is continually up to date and manage/administer the various platforms used for training delivery
  • Compile and provide trainee completion reporting to sales leadership. Play the central role in ensuring completion and competency
  • Establish and develop key internal and external relationships, including cross functional teams, field teams and thought leaders
  • Travel in field regularly to assess field force knowledge and identify future learning needs
  • Monitor the effectiveness of product and procedural training modules; collect and compile feedback and incorporate conclusions from analysis into design and implementation of new/modified programs

Requirements

  • Bachelor’s degree in relevant field of study required
  • Minimum 2 years of medical device sales training or field trainer experience
  • Experience with curriculum development and adult learning theory preferred
  • Previous cardiovascular domain experience highly preferred, ideally in coronary or peripheral vascular interventional medicine
  • Experience in prior field sales and/or sales management roles is preferred
  • Experience administrating / managing learning management systems including development and delivery of online learning modules is a plus
  • Strong execution track record demonstrating quality results, on time and on budget
  • Experience developing and presenting innovative solutions to meet the business needs
  • Able to successfully work cross functionally and with team members and vendors in the US and International markets
  • Must be a team player, results-driven and solution oriented
  • Possess excellent communication and interpersonal skills
  • Excellent attention to detail and deadline-driven management skills
  • Minimum 15% travel, depending on location of the individual

Qualifications

  • Good prioritization and organizational skills
  • Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8-hour day)

Skills

  • Customer Feedback Analysis
  • Performance Metrics
  • Presentation Coaching
  • Project Assessment
  • Training Program Delivery

Benefits

  • Co-Ops and Intern Positions: Eligible to participate in Company sponsored employee medical benefits in accordance with the terms of the plan
  • Time Off Benefits: Vacation - 120 hours per calendar year; Sick time - 40 hours per calendar year; Holiday pay - 13 days per calendar year; Work, Personal and Family Time - up to 40 hours per calendar year; Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child; Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year; Caregiver Leave - 80 hours in a 52-week rolling period; Volunteer Leave - 32 hours per calendar year; Military Spouse Time-Off - 80 hours per calendar year
  • Additional Information: For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Pay

The anticipated base pay range for this position is: $118,000.00 - $203,550.00

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