Sales Operations Manager, ESS Solution Sales

Responsibilities

• Own and maintain end-to-end sales pipeline tracking (from lead to NTP/contract execution).
• Develop and maintain dashboards, KPIs, and reports to support sales performance tracking and forecasting.
• Build and manage dashboards for revenue projection, margin, and deal probability in CRM.
• Contribute to documentation and SOPs related to ERP processes and data handling in the sales domain.
• Serve as commercial lead for ERP/CRM integration, delivery schedules, and inventory planning.
• Collaborate with sales, finance, and operations teams to align reporting requirements and improve data accuracy.
• Interface with Legal for NDAs, MSAs, supply agreements, and project-level contract workflows.
• Support preparation of quotes, pro forma models, term sheets, and commercial offer decks.
• Manage pricing database for BESS hardware, PCS, EMS, warranties, EPC cost adders, and O&M.
• Track cost curves and supply chain volatility (cells, racks, inverters, balance-of-system, logistics).
• Develop and maintain sales collateral, product briefs, proposal templates, and ROI calculators.
• Support RFP responses and coordinate deliverables across Sales, Product, Engineering, and Legal.
• Maintain master library of case studies, product certifications, safety data, and technical specs.
• Own quarterly and annual sales forecast process for ESS business unit.
• Analyze win/loss ratios, pricing competitiveness, and channel performance.
• Provide executive-level reporting packages for leadership and board.

Requirements

• Bachelor’s degree in Business, Engineering, Economics, Energy, or related field.
• 3-5 years of experience in sales operations, commercial management, or project finance within renewable energy, cleantech, or industrial technology.
• Direct experience with battery energy storage systems (BESS), solar-plus-storage, or power systems (PCS/EMS) is a plus.
• Advanced Excel and financial modeling skills; ability to interpret IRR/LCOE/NPV scenarios.
• Advanced Microsoft Office skills required (Excel, PowerPoint, Word, and Outlook).
• Strong attention to detail, with proven problem-solving and analytical skills.
• Effective communication and cross-functional collaboration skills.
• Bilingual in English and Korean.