Sales Operations Manager

About the role

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.

• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.

• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.

• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.

• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role

• Collaborate with Account Executives to implement strategies that enable the Enterprise Sales team to spend more time in the field.

• Aid in refining the process for intaking and prioritizing requests to minimize friction points in the sales pipeline.

• Identify pain points for sales representatives and develop solutions that improve their day-to-day effectiveness.

• Work across internal departments to drive the execution of improvements that increase revenue and profitability for Enterprise customers.

• Work on complex initiatives relating to corporate strategy and long-term goals.

• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role

• 6-8 years of experience in a Sales Operations role or experience in similar growth or operations roles in a dynamic environment.

• Ability to drive organizational change by project managing complex, cross-functional initiatives.

• Excellent communication skills with the AVP+ levels of the organization.

• Proficiency in Salesforce.com and the overall sales technology ecosystem.

• Strong organizational skills and business judgment with the ability to handle business and technical projects from end-to-end.

• Experience in Lead to Cash systems and business processes.

• Excellent communication and critical thinking skills to understand sales policies and processes at a company, team and sales rep level.

• Prior demonstration for both roll-out strategies and implementation of new workflows to large sales organizations.

• Ability to work with others to structure complex, ambiguous strategic problems for the leadership team and build a case for making impactful changes.

• Bachelor's degree or higher from a top university; business, finance, economics, business, or engineering focus is a plus; MBA is optional.

• High ability to communicate with both technical stakeholders and business leaders, i.e., you can translate complex issues to different teams seamlessly.

• Experience as a Salesforce administrator is a plus, but not required.