Operations Manager

About the role

This position will provide internal and client-facing support in a remote work environment.

Responsibilities

• Document preparation, review, and submission
• Customer support, including moderate terminal troubleshooting
• General customer service inquiries
• Point of contact for service escalations
• Management of team calendars and schedules
• Reporting
• General administrative tasks

Requirements

• Excellent communication and time management skills
• Motivated to succeed in a remote environment
• Moderate comfort with modern technology such as smartphones and/or point of sale equipment
• Positive and energetic attitude