Sales Operations Manager, ESS Solution Sales

Responsibilities

• Own and maintain end-to-end sales pipeline tracking (from lead to NTP/contract execution) for BESS projects.
• Develop and maintain dashboards, KPIs, and reports to support sales performance tracking and forecasting.
• Build and manage dashboards for revenue projection, margin, and deal probability in CRM.
• Contribute to documentation and SOPs related to ERP processes and data handling in the sales domain.
• Serve as commercial lead for ERP/CRM integration, delivery schedules, and inventory planning.
• Collaborate with sales, finance, and operations teams to align reporting requirements and improve data accuracy.
• Interface with Legal for NDAs, MSAs, supply agreements, and project-level contract workflows.
• Develop and maintain sales collateral, product briefs, proposal templates, and ROI calculators.
• Support RFP responses and coordinate deliverables across Sales, Product, Engineering, and Legal.
• Maintain master library of case studies, product certifications, safety data, and technical specs.
• Own quarterly and annual sales forecast process for ESS business unit.
• Analyze win/loss ratios, pricing competitiveness, and channel performance.
• Provide executive-level reporting packages for leadership and board.

Requirements

• Bachelor’s degree in Business, Engineering, Economics, Energy, or related field.
• 3-5 years of experience in sales operations, commercial management, or project finance within renewable energy, cleantech, or industrial technology.
• Direct experience with battery energy storage systems (BESS), solar-plus-storage, or power systems (PCS/EMS) is a plus.
• Strong familiarity with CRM tools (Salesforce preferred), commercial pipeline management, and revenue forecasting.
• Advanced Excel and financial modeling skills; ability to interpret IRR/LCOE/NPV scenarios.
• Advanced Microsoft Office skills required (Excel, PowerPoint, Word, and Outlook).
• Strong attention to detail, with proven problem-solving and analytical skills.
• Effective communication and cross-functional collaboration skills.
• Bilingual in English and Korean.

Qualifications

• Physical, Mental & Environmental Demands: Mobility (Standing 20%, Sitting 70%, Walking 10%, Pushing/Pulling up to 10 Pounds), Strength (Pulling up to 10 Pounds, Pushing up to 10 Pounds, Carrying up to 10 Pounds), Dexterity (Typing, Handling, Reaching), Agility (Turning, Bending, Crouching, Twisting), Bending, Kneeling, Climbing, Crawling.
• Salary Range: Target salary range is for CA positions only and should not be interpreted as an offer of compensation. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job's minimum qualifications.