Sales Lead - PT

About the role

A Sales Lead (SL) at Paper Source models great selling behaviors, loves selling products, and makes the customer experience exceptional by sharing knowledge with the team and customers. You support achieving sales goals, operational excellence, and mentoring customer service associates.

Responsibilities

• Create memorable shopping experiences where customers look forward to returning due to consistent, friendly, and informed service.
• Execute Visual Merchandising & Replenishment standards to maintain a vibrant store.
• Leverage key campaigns and services to actively sell and engage with customers.
• Develop employees by sharing knowledge and supporting their understanding of store areas.
• Ensure efficient store operations by managing receiving, returns, and daily processes, addressing issues like shrink and expenses.
• Identify and communicate opportunities for continuous improvement in operations.
• Communicate and delegate effectively with the store team.
• Give honest and respectful feedback to the store team when necessary.
• Drive results during MOD segments, meeting the store's performance targets.
• Lead merchandising and replenishment efforts during MOD periods.
• Open and close the building safely, ensuring the safety of employees and customers.
• Comply with company standards regarding safety, customer experience, and all store operations.

Requirements

You must have solid operational knowledge to run the store, proven experience training employees, and solid decision-making skills. Effective communication and collaboration are also essential.

Qualifications

Understand and deliver excellent standards of service, continue to grow knowledge of product/market and cultural trends, and have proven experience in training employees.

Skills

Proven ability to communicate effectively and work collaboratively, prioritize customer experience, and enjoy working with people.

Benefits

For those scheduled to work less than 20 hours per week: Employee Discount, EAP, and Sick Pay. For those scheduled to work between 20 and 29.99 hours: Employee Discount, EAP, Sick Pay, and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, Transit, and 401(k) with Company Match. For those scheduled to work 30 hours or more: Employee Discount, EAP, Sick Pay, Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental, and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement.

Pay

Compensation details are not specified in the job posting.

Schedule

The schedule is not specified in the job posting.