Sales Lead - PT

About the role

The Sales Lead (SL) at Paper Source is responsible for creating memorable shopping experiences, executing visual merchandising and replenishment standards, and actively engaging with customers and team members. The role involves leading the store team, managing operations, and driving results during assigned Manager on Duty (MOD) segments.

Responsibilities

• Create memorable shopping experiences by providing consistent, friendly, and informed service.
• Ensure a vibrant store through flawless execution of Visual Merchandising & Replenishment standards.
• Leverage key campaigns and services to actively sell and engage with customers.
• Develop employees by sharing knowledge and supporting their understanding of store areas.
• Direct work with timely management of receiving, returns, and other day-to-day processes, ensuring efficiency and minimizing shrink and expenses.
• Identify and communicate opportunities for continuous improvement in operations.
• Communicate effectively and collaboratively with the store team.
• Give honest and respectful feedback to store team members when appropriate.
• Drive results during assigned MOD segments by meeting the store's performance targets.
• Lead merchandising and replenishment efforts during assigned MOD periods.
• Open and close the building, ensuring the safety of employees and customers.
• Comply with company standards regarding safety, customer experience, and all store operations, including asset protection.
• Work on the selling floor, requiring physical activity such as prolonged standing, repetitive bending, lifting, and climbing.

Requirements

To succeed in this role, you should have a solid operational knowledge to run the store, proven experience training employees, and solid decision-making skills. You must also have proven ability to communicate effectively and work collaboratively.

Qualifications

• Understand and deliver excellent standards of service.
• Continue to grow knowledge of product/market and current cultural trends.
• Have solid operational knowledge to run the store.
• Proven experience training employees.
• Have solid decision-making skills.
• Proven ability to communicate effectively and work collaboratively.

Skills

Key skills include understanding and delivering excellent service, growing knowledge of product/market and cultural trends, having solid operational knowledge, training employees, and making sound decisions. Effective communication and collaboration are also crucial.

Benefits

Benefits vary based on the number of hours worked per week:

• Less than 20 hours: Employee Discount, EAP, Sick Pay.
• 20-29.99 hours: Employee Discount, EAP, Sick Pay, Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, Transit, and 401(k) with Company Match.
• 30 hours or more: Employee Discount, EAP, Sick Pay, Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental, and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement.

EEO Statement

Barnes & Noble is an Equal Opportunity Employer committed to diversity in the workplace. We provide equal employment opportunity for all applicants and employees without regard to self-identified, perceived or actual age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances, and will comply with all applicable laws.