Sales Lead - PT

About the role

The Sales Lead (SL) role at Paper Source is designed to drive exceptional customer experiences and operational excellence. You'll be responsible for creating memorable shopping experiences, executing visual merchandising and replenishment standards, and leading the store team to achieve sales goals.

Responsibilities

• Create memorable shopping experiences where customers look forward to returning due to the quality of service and your leadership.
• Ensure a vibrant store through flawless execution of Visual Merchandising & Replenishment standards.
• Leverage key campaigns and services to actively engage customers and support the store's performance.
• Develop employees by sharing your knowledge and supporting their growth in various store areas.
• Direct work with timely management of receiving, returns, and other daily processes, ensuring efficiency and cost control.
• Identify and implement opportunities for continuous improvement in store operations.
• Communicate effectively and collaborate with the store team, giving honest and respectful feedback when necessary.
• Drive results during assigned Manager on Duty (MOD) segments, meeting the store's performance targets.
• Lead merchandising and replenishment efforts during assigned MOD periods.
• Open and close the building, ensuring the safety of employees and customers.
• Comply with company standards regarding safety, customer experience, and all store operations, including asset protection.
• Work on the selling floor, requiring physical activity such as prolonged standing, repetitive bending, lifting, and climbing.

Requirements

To succeed in this role, you should have a strong foundation in delivering excellent service, a deep understanding of the product and market, solid operational knowledge, proven experience in training employees, and proven decision-making skills. Effective communication and collaboration are also crucial, along with a proactive approach to learning and development.

Qualifications

• Understand and deliver excellent standards of service.
• Continue to grow knowledge of product/market and cultural trends.
• Show solid operational knowledge to run the store.
• Proven experience in training employees.
• Show solid decision-making skills.
• Communicate effectively and work collaboratively.

Skills

• Excellent interpersonal and communication skills.
• Strong organizational and time management abilities.
• Ability to prioritize and multitask in a fast-paced environment.
• Good judgment and problem-solving skills.
• Ability to remain calm under pressure.
• Self-motivated and able to take initiative.
• Open to feedback and willing to learn from it.

Benefits

• Employee Discount
• EAP (Employee Assistance Program)
• Sick Pay
• Paid Time Off including paid Maternity and Parental Leave
• Company Paid Holidays
• Transit
• 401(k) with Company Match
• Comprehensive Health Benefits (Medical, Dental, and Vision)
• Healthcare and Dependent Care Spending Accounts
• Healthcare Spending Account
• Disability Benefits
• Life Insurance
• Tuition Reimbursement

Pay

The hourly rate for this position starts at $18.00.

Schedule

This role is part-time, with schedules ranging from less than 20 hours to 30 hours per week, offering varying levels of benefits based on the schedule.