Sales Lead - PT

About the role

The Sales Lead (SL) role at Paper Source involves creating memorable shopping experiences, executing visual merchandising and replenishment standards, engaging customers, and leading the store team to achieve sales goals while ensuring operational excellence.

Responsibilities

• Create memorable shopping experiences where customers look forward to returning due to consistent, friendly, and informed service.
• Ensure a vibrant store through flawless execution of Visual Merchandising & Replenishment standards.
• Leverage key campaigns and services to actively sell and engage with customers.
• Develop employees by sharing knowledge and supporting their understanding of store areas.
• Direct work with timely management of receiving, returns, and other daily processes, ensuring efficiency and addressing issues like shrink and expenses.
• Identify and communicate opportunities for continuous improvement in operations.
• Communicate effectively and collaborate with the store team.
• Give honest and respectful feedback to the store team when necessary.
• Drive results during assigned Manager on Duty (MOD) segments.
• Lead merchandising and replenishment efforts during assigned MOD periods.
• Open and close the building, ensuring safety for employees and customers.
• Comply with company standards regarding safety, customer experience, and all store operations, including asset protection.
• Work on the selling floor, requiring physical activity such as prolonged standing, repetitive bending, lifting, and climbing.

Requirements

To succeed in this role, you should have a solid operational knowledge to run the store, proven experience in training employees, and solid decision-making skills. You must also have proven abilities to communicate effectively and work collaboratively.

Qualifications

• Understand and deliver excellent standards of service.
• Continue to grow knowledge of product/market and cultural trends.
• Have solid operational knowledge to run the store.
• Proven experience in training employees.
• Have solid decision-making skills.
• Proven ability to communicate effectively and work collaboratively.

Skills

Key skills include understanding and delivering excellent service, growing knowledge of product/market and cultural trends, having solid operational knowledge, proven experience in training employees, and solid decision-making skills. Effective communication and collaboration are also crucial.

Benefits

• Employee Discount
• EAP (Employee Assistance Program)
• Sick Pay
• Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays
• Comprehensive Health Benefits (Medical, Dental and Vision)
• Healthcare and Dependent Care Spending Accounts
• Healthcare Spending Account
• Disability Benefits
• Life Insurance
• Transit
• Tuition Reimbursement

Pay

The hourly rate starts at $15.00.

Schedule

Hours range from less than 20 to 30 hours per week, with varying benefits based on the number of hours worked.

Equal Opportunity Statement

Barnes & Noble is an Affirmative Action Employer committed to diversity in the workplace. We provide equal employment opportunity for all applicants and employees without regard to self-identified, perceived or actual age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances.