Sales Enablement Manager

Overview

The Sales Enablement Manager at NiCE is responsible for driving seller productivity, accelerating ramp, and ensuring the field is consistently equipped to win. This role owns everboarding, field enablement, and ongoing readiness across tools, product updates, and core selling motions.

Responsibilities

• Design and run a scalable everboarding program to keep sellers sharp beyond initial onboarding
• Deliver ongoing enablement aligned to product releases, messaging updates, and GTM priorities
• Ensure sellers can confidently position new capabilities and handle evolving customer conversations
• Partner with Sales leadership to identify skill gaps and prioritize enablement initiatives
• Build and deliver high-impact sessions focused on real deal scenarios
• Reinforce core sales motions: discovery, qualification, demo positioning, objection handling, and closing
• Translate product updates into clear, actionable guidance for the field
• Ensure sellers are proficient in core tools (CRM, sales engagement platforms, demo environments)
• Drive adoption and effective usage of tools that improve pipeline generation and deal execution
• Build structured enablement programs aligned to business priorities and sales plays
• Create repeatable frameworks, playbooks, and assets that scale globally
• Partner cross-functionally with Product, Marketing, RevOps, and Sales Leadership
• Define and track enablement KPIs (ramp time, win rates, deal size, tool adoption)
• Continuously iterate programs based on field feedback and performance data
• Ensure enablement is tied directly to revenue outcomes

Requirements

• 5+ years in Sales Enablement, Sales, or related GTM role
• Experience supporting global sales teams in a high-growth environment
• Strong understanding of B2B sales motions and enterprise deal cycles
• Proven ability to build and scale enablement programs
• Experience working cross-functionally with Product, Marketing, and RevOps

Preferred Experience

• Experience in SaaS, AI, or enterprise technology environments
• Familiarity with CRM and sales tools (Salesforce, Gong, Salesloft)
• Background in complex, solution-based selling

Core Skills

• Strong communication and facilitation skills
• Ability to translate complexity into simple, actionable guidance
• Data-driven mindset with a focus on measurable outcomes
• High ownership and ability to operate in a fast-paced environment
• Executive presence and ability to influence senior stakeholders

About NiCE

NiCE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.