Retail Sales Technician (Electronics Repair)

About the role

uBreakiFix – the job that introduces techies to the world of customer service – is hiring individuals whose people skills go toe-to-toe with their technical know-how and want to get paid for it. This isn't your average retail or sales job; it's the job where your knack for fidgeting with gadgets and ability to connect with people take your career in tech to the next level.

Responsibilities

• Be the welcoming face at our uBreakiFix store, providing personalized and human-centric experiences to our customers.
• Utilize your communication skills to enrich the customer experience while leveraging our Serve, Solve, Sell™ technique and upsell Asurion’s products & services.
• Work towards achievable sales goals.
• Dive into tech repair tasks with enthusiasm, learning specifics as you go to assist with diagnostics, troubleshooting and repairing customer electronic devices.
• Support the dynamic needs of a retail store environment as a team player and support the surrounding market based on business needs.
• Navigate the intersection of retail, tech, and sales seamlessly.

Requirements

• Previous experience in customer service or retail sales – at least 1 year.
• A natural ability to connect with customers, making them feel heard, valued, and cared for.
• A basic knowledge of electronic devices (nice to have, not required).
• Flexibility to work retail store hours and the ability to multitask easily.

Qualifications

• No formal tech experience required; high-quality paid training provided.
• Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
• Opportunities to elevate your career and support personal and professional goals.

Skills

• Excellent communication skills.
• Basic knowledge of electronic devices (optional but helpful).
• Ability to multitask and work in a fast-paced retail environment.

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
• Employee discounts on Asurion products and services.

Pay

$17.00 per hour + earn unlimited sales incentives. (Real-life – employees earn on average $531/month additional)

Schedule

Retail store hours, with flexibility to adapt to business needs.