Retail Sales Technician (Electronics Repair)

About the role

We would love for you to explore other opportunities within Asurion. Join our Retail Sales Technician team at uBreakiFix by Asurion in East Madison, WI. Starting pay is at $17.00 per hour + uncapped sales & repair incentive. Average incentive potential is $542/month, with unlimited earning potential!

Responsibilities

• Provide technical expertise, troubleshoot, and repair customer electronic devices
• Be the face of Asurion and deliver award-winning, personalized customer experiences
• Enhance customer experience with our 'serve, solve, and sell' method, helping bring the Asurion Connected Home product to all customers
• Upsell Asurion products and achieve sales goals
• Contribute & support in market, based on needs of the business and store locations
• Efficiently multitask in a dynamic retail environment
• Self-manage and set priorities

Requirements

• 1+ years of customer service/retail sales experience
• 6+ months of experience with product service support or technology repair (preferred)
• Basic knowledge of mobile devices and operating systems
• Ability to work a flexible retail schedule, including weekends and holidays
• Demonstrated ability to multitask efficiently in a fast-paced environment
• A passing background check (criminal and drug test)

Qualifications

• High school diploma or equivalent
• Valid driver’s license and reliable transportation (if applicable)

Skills

• Customer service focus
• Troubleshooting and repairing tech devices
• Flexible scheduling
• Ability to multitask

Benefits

• Ongoing training to grow your skills and hands-on training
• Unlimited monthly bonus potential for great sales!
• Competitive hourly pay and benefits
• Career growth opportunities based on your interests