Retail Sales Technician (Electronics Repair)

About the role

The Retail Sales Technician at uBreakiFix is an exciting opportunity for individuals who combine strong technical skills with exceptional people skills. This role is ideal for those who enjoy helping customers and are passionate about technology.

Responsibilities

• Provide personalized and human-centric experiences to customers.
• Leverage the Serve, Solve, Sell™ technique and upsell Asurion’s products & services.
• Work towards achieving sales goals.
• Dive into tech repair tasks with enthusiasm, learning specifics as you go.
• Support the dynamic needs of a retail store environment as a team player.

Requirements

• Previous experience in customer service or retail sales, preferably for at least one year.
• A natural ability to connect with customers, making them feel heard, valued, and cared for.
• A basic knowledge of electronic devices (though not required).
• Flexibility to work retail store hours and the ability to multitask easily.

Qualifications

• No formal tech experience is necessary; comprehensive training is provided.
• Enjoy working in a fast-paced, dynamic retail environment.
• Passionate about technology and customer service.

Skills

• Excellent communication skills.
• Basic knowledge of electronic devices (though not required).
• Ability to multitask and work in a fast-paced environment.

Benefits

• A comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Pay

$17.00 per hour + earn unlimited sales incentives. (Real-life – employees earn on average $531/month additional)

Schedule

Flexible retail store hours to accommodate the dynamic needs of the store environment.