Response Officer II (Overnight) - Enterprise Physical Operations

EPO Overview

The Enterprise Physical Operations (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university’s mission of excellence in education, research, patient care, and community engagement. EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university’s campuses and operations.

Responsibilities

• Responds to calls or reacts on view to emergency and non-emergency incidents (medical, law enforcement, injury/accident, et al) on campus.
• Takes action or makes a note for follow-up on any safety and security issues.
• Serves as the primary first responder (armed) to all life safety and protection of property, emergency, and non-emergency incidents on campus.
• Provides Emergency Management support during larger-scale incidents.
• Patrols the University properties.
• Controls criminal or other significant scenes, including preservation and gathering of evidence.
• Receives/compiles information for incident reports and conducts initial and follow-up investigations, as assigned.
• Takes photos, makes videos, or creates any other relevant documentary evidence in support of criminal prosecution, potential insurance claims, and other legal processes.
• Takes possession of found property, attempting to locate the owner, and securing property according to established procedure.
• Enforces parking regulations and provides support to the Transportation Office as needed.
• Conducts building checks, which include checking access control devices, door locks, and proactively looking for any possible safety or security hazards.
• Partners with customers in assigned geographical areas and assists them in resolving multi-department issues.
• Provides information and assistance as needed to individuals with special needs.
• Uses problem-solving skills to resolve issues found during building checks.
• Assists Medical Center personnel and visitors with directions and provides escorts when requested.
• May serve as a Field Training Officer or instructor.
• May fulfill informal leadership duties in the absence of leads or supervisors.
• Enforces University policy/procedures and criminal law.
• May be assigned to vehicle, bike, or foot patrol.
• Deals with a variety of complex and ever-changing situations (crisis intervention, apprehension of criminal suspects, serious injuries, et al), making quick decisions, and taking action.
• Utilizes a variety of tools and techniques (negotiating, de-escalating, non-violent crisis intervention, et al) to resolve the situations and accurately and thoroughly record information for the official University record.
• Works independently or as part of a team.
• Communicates effectively with various departments and stakeholders.
• Ensures compliance with all relevant laws, regulations, and university policies.
• Prepares for and testifies in criminal proceedings.
• May serve as a Field Training Officer or instructor.
• May fulfill informal leadership duties in the absence of leads or supervisors.
• Enforces University policy/procedures and criminal law.
• May be assigned to vehicle, bike, or foot patrol.
• Deals with a variety of complex and ever-changing situations (crisis intervention, apprehension of criminal suspects, serious injuries, et al), making quick decisions, and taking action.
• Utilizes a variety of tools and techniques (negotiating, de-escalating, non-violent crisis intervention, et al) to resolve the situations and accurately and thoroughly record information for the official University record.
• Works independently or as part of a team.
• Communicates effectively with various departments and stakeholders.
• Ensures compliance with all relevant laws, regulations, and university policies.
• Prepares for and testifies in criminal proceedings.
• May serve as a Field Training Officer or instructor.
• May fulfill informal leadership duties in the absence of leads or supervisors.
• Enforces University policy/procedures and criminal law.
• May be assigned to vehicle, bike, or foot patrol.
• Deals with a variety of complex and ever-changing situations (crisis intervention, apprehension of criminal suspects, serious injuries, et al), making quick decisions, and taking action.
• Utilizes a variety of tools and techniques (negating, de-escalating, non-violent crisis intervention, et al) to resolve the situations and accurately and thoroughly record information for the official University record.
• Works independently or as part of a team.
• Communicates effectively with various departments and stakeholders.
• Ensures compliance with all relevant laws, regulations, and university policies.
• Prepares for and testifies in criminal proceedings.
• May serve as a Field Training Officer or instructor.
• May fulfill informal leadership duties in the absence of leads or supervisors.
• Enforces University policy/procedures and criminal law.
• May be assigned to vehicle, bike, or foot patrol.
• Deals with a variety of complex and ever-changing situations (crisis intervention, apprehension of criminal suspects, serious injuries, et al), making quick decisions, and taking action.
• Utilizes a variety of tools and techniques (negating, de-escalating, non-violent crisis intervention, et al) to resolve the situations and accurately and thoroughly record information for the official University record.
• Works independently or as part of a team.
• Communicates effectively with various departments and stakeholders.
• Ensures compliance with all relevant laws, regulations, and university policies.
• Prepares for and testifies in criminal proceedings.
• May serve as a Field Training Officer or instructor.
• May fulfill informal leadership duties in the absence of leads or supervisors.
• Enforces University policy/procedures and criminal law.
• May be assigned to vehicle, bike, or foot patrol.
• Deals with a variety of complex and ever-changing situations (crisis intervention, apprehension of criminal suspects, serious injuries, et al), making quick decisions, and taking action.
• Utilizes a variety of tools and techniques (negating, de-escalating, non-violent crisis intervention, et al) to resolve the situations and accurately and thoroughly record information for the official University record.
• Works independently or as part of a team.
• Communicates effectively with various departments and stakeholders.
• Ensures compliance with all relevant laws, regulations, and university policies.
• Prepares for and testifies in criminal proceedings.
• May serve as a Field Training Officer or instructor.
• May fulfill informal leadership duties in the absence of leads or supervisors.
• Enforces University policy/procedures and criminal law.
• May be assigned to vehicle, bike, or foot patrol.
• Deals with a variety of complex and ever-changing situations (crisis intervention, apprehension of criminal suspects, serious injuries, et al), making quick decisions, and taking action.
• Utilizes a variety of tools and techniques (negating, de-escalating, non-violent crisis intervention, et al) to resolve the situations and accurately and thoroughly record information for the official University record.
• Works independently or as part of a team.
• Communicates effectively with various departments and stakeholders.
• Ensures compliance with all relevant laws, regulations, and university policies.
• Prepares for and testifies in criminal proceedings.
• May serve as a Field Training Officer or instructor.
• May fulfill informal leadership duties in the absence of leads or supervisors.
• Enforces University policy/procedures and criminal law.
• May be assigned to vehicle, bike, or foot patrol.
• Deals with a variety of complex and ever-changing situations (crisis intervention, apprehension of criminal suspects, serious injuries, et al), making quick decisions, and taking action.
• Utilizes a variety of tools and techniques (negating, de-escalating, non-violent crisis intervention, et al) to resolve the situations and accurately and thoroughly record information for the official University record.
• Works independently or as part of a team.
• Communicates effectively with various departments and stakeholders.
• Ensures compliance with all relevant laws, regulations, and university policies.
• Prepares for and testifies in criminal proceedings.
• May serve as a Field Training Officer or instructor.
• May fulfill informal leadership duties in the absence of leads or supervisors.
• Enforces University policy/procedures and criminal law.
• May be assigned to vehicle, bike, or foot patrol.
• Deals with a variety of complex and ever-changing situations (crisis intervention, apprehension of criminal suspects, serious injuries, et al), making quick decisions, and taking action.
• Utilizes a variety of tools and techniques (negating, de-escalating, non-violent crisis intervention, et al) to resolve the situations and accurately and thoroughly record information for the official University record.
• Works independently or as part of a team.
• Communicates effectively with various departments and stakeholders.
• Ensures compliance with all relevant laws, regulations, and university policies.
• Prepares for and testifies in criminal proceedings.
• May serve as a Field Training Officer or instructor.
• May fulfill informal leadership duties in the absence of leads or supervisors.
• Enforces University policy/procedures and criminal law.
• May be assigned to vehicle, bike, or foot patrol.
• Deals with a variety of complex and ever-changing situations (crisis intervention, apprehension of criminal suspects, serious injuries, et al), making quick decisions, and taking action.
• Utilizes a variety of tools and techniques (negating, de-escalating, non-violent crisis intervention, et al) to resolve the situations and accurately and thoroughly record information for the official University record.
• Works independently or as part of a team.
• Communicates effectively with various departments and stakeholders.
• Ensures compliance with all relevant laws, regulations, and university policies.
• Prepares for and testifies in criminal proceedings.
• May serve as a Field Training Officer or instructor.
• May fulfill informal leadership duties in the absence of leads or supervisors.
• Enforces University policy/procedures and criminal law.
• May be assigned to vehicle, bike, or foot patrol.
• Deals with a variety of complex and ever-changing situations (crisis intervention, apprehension of criminal suspects, serious injuries, et al), making quick decisions, and taking action.
• Utilizes a variety of tools and techniques (negating, de-escalating, non-violent crisis intervention, et al) to resolve the situations and accurately and thoroughly record information for the official University record.
• Works independently or as part of a team.
• Communicates effectively with various departments and stakeholders.
• Ensures compliance with all relevant laws, regulations, and university policies.
• Prepares for and testifies in criminal proceedings.
• May serve as a Field Training Officer or instructor.
• May fulfill informal leadership duties in the absence of leads or supervisors.
• Enforces University policy/procedures and criminal law.
• May be assigned to vehicle, bike, or foot patrol.
• Deals with a variety of complex and ever-changing situations (crisis intervention, apprehension of criminal suspects, serious injuries, et al), making quick decisions, and taking action.
• Utilizes a variety of tools and techniques (negating, de-escalating, non-violent crisis intervention, et al) to resolve the situations and accurately and thoroughly record information for the official University record.
• Works independently or as part of a team.
• Communicates effectively with various departments and stakeholders.
• Ensures compliance with all relevant laws, regulations, and university policies.
• Prepares for and testifies in criminal proceedings.
• May serve as a Field Training Officer or instructor.
• May fulfill informal leadership duties in the absence of leads or supervisors.
• Enforces University policy/procedures and criminal law.
• May be assigned to vehicle, bike, or foot patrol.
• Deals with a variety of complex and ever-changing situations (crisis intervention, apprehension of criminal suspects, serious injuries, et al), making quick decisions, and taking action.
• Utilizes a variety of tools and techniques (negating, de-escalating, non-violent crisis intervention, et al) to resolve the situations and accurately and thoroughly record information for the official University record.