Response Services Overnight Clinician

About the role

The Response Services Overnight Clinician at NeuroFlow provides on-call telehealth suicide assessments during overnight hours for emergency department patients at partner health systems. This role supports patients in both Pediatric and Adult Emergency Departments who have been identified as at-risk through suicide screening protocols.

Responsibilities

• Respond to consult notifications within 20 minutes to initiate evaluation
• Conduct suicide risk assessments using the Brief Suicide Safety Assessment (BSSA)
• Develop Stanley Brown Safety Plans with patients and families
• Formulate clinical rationales and disposition recommendations aligned with risk level
• Identify concerns requiring additional intervention (Substance Use Disorder, serious mental illness, social determinants of health, mandated reporting)
• Communicate recommendations to ED Social Workers, RNs, and physicians
• Complete concurrent documentation in Epic (BSSA, Safety Plan, Consult Note)
• Conduct evaluations via telehealth; coordinate interpreter services as needed

Required Qualifications

• Master's degree in a clinical field (Social Work, Counseling, Clinical Psychology, etc.)
• Independent state licensure (LCSW, LPC, LMFT, or equivalent)—associate licensure not accepted
• Minimum 4 years related clinical experience
• Demonstrated competency in suicide risk assessment, safety planning, and crisis intervention
• Strong independent clinical judgment
• Ability to respond promptly from on-call rest status
• Comfort with AI tools and a genuine curiosity about how emerging technology can be applied to do better, faster work
• Experience working on Mac or eager to learn it as your primary operating system

Preferred Qualifications

• Overnight or on-call clinical experience
• Emergency department or crisis setting experience
• Epic EHR familiarity
• Bilingual capabilities

What We Believe

NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

Working Conditions

• Full-time remote
• Maintain reliable internet and HIPAA-compliant workspace
• On-call with ability to rest until notified