Security Officer II (Full-Time Overnight)
Museum of Fine Arts, Boston · Boston, MA · 2 wk ago
Information TechnologyFull-time
Overview
The Museum of Fine Arts, Boston, is seeking Security Officers to protect its renowned collection and create an inclusive visitor experience.
Typical Duties Include, But Are Not Limited To
- Provide superior customer service to visitors, staff, and volunteers throughout the Museum
- Perform routine patrols of assigned areas, including galleries, exterior doors, laboratories, secure areas, and other museum facilities
- Aid with crowd control management during highly attended exhibitions and events
- Maintain regular communication with the Command Center, reporting any security concerns, safety hazards, or unusual incidents, and ensuring compliance with security protocols
- Show critical skills such as excellent verbal and written communication, keen observational abilities to identify potential security risks, and the capacity to handle high-stress situations effectively
- Be reliable, able to work independently with minimal supervision, and demonstrate sound judgment in resolving conflicts
- Have familiarity with security equipment and basic computer skills, along with a strong attention to detail and the ability to maintain confidentiality
Requirements
- Strong customer service and interpersonal skills
- Ability to clearly communicate with Museum staff and visitors
- Flexibility to work outside of the regular schedule to support special Museum programming and other security coverage needs
- Physical requirements include physical stamina for extended walking and standing, as well as the ability to navigate multiple floors, stairs, and varying climate conditions
- Qualified applicants will possess basic computer user skills and have some familiarity with security equipment
- Multilingual skills and Security experience are a plus
Shift Information
- Full-Time, 40 Hours per Week
- Schedules: Full-Time, 40 hours per week (3rd Shift) Tuesday-Saturday; 12:00am to 8:40am
Benefits
- Medical and Dental Insurance (Full-Time)
- MBTA discount of up to 50%
- Museum discounts, including free admission for you and guests
- Free continuing education courses at SMFA at Tufts University for eligible employees
- Wellness programs
- Health and fitness discounts
- Pet insurance
- Credit union
- Vision insurance
- Generous vacation, holiday, and sick time
- Health and Dependent Care Flexible Spending Account
- Participation in Museum’s 403b matching retirement savings plan
Qualifications
- Must have strong customer service and interpersonal skills
- Must be reliable, able to work independently with minimal supervision, and demonstrate sound judgment in resolving conflicts
- Must have familiarity with security equipment and basic computer skills, along with a strong attention to detail and the ability to maintain confidentiality
- Multilingual skills and Security experience are a plus
Skills
- Excellent verbal and written communication
- Keen observational abilities to identify potential security risks
- Highly developed conflict resolution skills
- Familiarity with security equipment and basic computer skills
Benefits
- Medical and Dental Insurance (Full-Time)
- MBTA discount of up to 50%
- Museum discounts, including free admission for you and guests
- Free continuing education courses at SMFA at Tufts University for eligible employees
- Wellness programs
- Health and fitness discounts
- Pet insurance
- Credit union
- Vision insurance
- Generous vacation, holiday, and sick time
- Health and Dependent Care Flexible Spending Account
- Participation in Museum’s 403b matching retirement savings plan
Pay
Details about pay are not specified in this posting.
Schedule
Details about the schedule are not specified in this posting.