Resident Service Coordinator-Affordable Housing

About the role

The Service Coordinator at VOAC is responsible for the service provision and housing assistance for residents at Grand View in the Affordable Housing Portfolio. This role serves seniors and persons with disabilities and includes Trauma Informed Care, Harm Reduction, and Motivational Interviewing.

Responsibilities

• Conducts needs-based assessments and community outreach
• Provides case management services and supports housing retention
• Connects residents to income resources and/or public benefits
• Attends meetings and collaborates with care providers and multi-disciplinary teams
• Facilitates health, wellness, and educational programs tailored to resident needs
• Maintains an up-to-date resource guide on service providers in the community
• Develops and facilitates support groups and workshops
• Supports team members by serving as a resource for problem-solving and staying informed about current issues and theories
• Ensures compliance with Fair Housing requirements
• Documents all client interactions and maintains accurate records
• Performs duties in a professional manner, maintaining confidentiality and participating effectively within and across teams

Requirements

• Bachelor’s degree in human services, social work, or a closely related field or related experience
• One full year of working with senior citizens and/or people with disabilities
• Willingness to obtain certifications in first aid, automated external defibrillator, and cardiopulmonary resuscitation
• Criminal and civil background checks within 30 days of hire
• Excellent interpersonal and organizational skills
• Proficiency in using Windows environment and working with databases
• Experience working independently and in a team-oriented, collaborative environment
• Strong time-management and prioritization skills

Qualifications

• Utilizes various databases including AASC online
• Ensures equitable and inclusive services
• Ensures participants have an active voice in programming
• Fair Housing Regulations

Skills

• Expert written, oral, and interpersonal communication skills
• High level of competency working with Microsoft Office suite and cloud-based applications
• Strong time-management and prioritization skills
• Experience working both independently and in a team-oriented, collaborative environment
• Strong organization skills

Benefits

• Vacation Time
• Sick Time
• Paid Holidays
• Floating Holidays
• Personal Days
• Tuition Assistance
• Pension Plan with Agency Match
• Health, Dental, Vision, Pet Insurances
• Life Insurance
• Accident Insurance
• Employee Assistance/Work Life Balance Program
• Employee Discount Program
• LifeLock with Norton

Pay

$20.00-$22.00/hr (Based on experience)

Working Conditions and Physical Requirements

• Indoor office environment with prolonged periods of sitting
• Some local travel required for training and meetings
• Out-of-state travel once per year for national conferences
• Bending, climbing, stooping, kneeling, reaching, crouching, squatting, lifting (30 to 50 pounds), balancing, standing, sitting, hand/finger motions, walking, seeing (close and distant vision, detecting, determining, perceiving, identifying, recognizing, judging, observing, inspecting, assessing, estimating), depth perception, hearing/listening, speaking/shouting (communicating, discerning, conveying, expressing, exchanging), using hands/fingers (grasping, holding, touching), thinking, calculating, memory/recall, exposure to indoor and outdoor environments

Position Type and Expected Hours of Work

Full-time, 40 hours per week. Monday-Friday, 8 AM – 5 PM

Location

Grand View Apartments
1501 N. 1ST ST.
Grand Junction, CO 81501

Equal Opportunity Employer

Veterans Strongly Encouraged to Apply