REO Eviction Specialist

About Us

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive—and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions, and recognizing great performance.

About the Role

The REO Eviction Specialist I is responsible for assigning a portfolio of foreclosed residential properties nationwide to approved attorney firms. They assist in the activities that result in vacancy, such as evictions. The REO Eviction Specialist I will handle a total portfolio of 200 to 300 occupied assets.

Responsibilities

• Handle work in a fast-paced environment and meet or exceed deadlines.
• Ensure our clients’ properties are handled with timeliness and accuracy.
• Build excellent relationships with clients and keep them informed of property progress.
• Monitor properties from acquisition to possession.
• Assign occupied properties to the approved Eviction Attorney.
• Monitor attorney firm performance.
• Work with listing agents to determine appropriate Cash for Keys amounts.
• Monitor portfolio for strict adherence to state eviction timelines.
• Review property photos to determine if personal property requires an eviction.
• Perform related duties as assigned by management.

Requirements

• High school diploma or equivalent, required.
• 1-year real estate, legal, or mortgage loan servicing experience, required.
• Knowledge of multi-state eviction rules and procedures (a plus).
• Notary certification (a plus).
• Excellent customer service skills.
• Ability to multitask and prioritize tasks with a sense of urgency.
• Working knowledge of Microsoft Office suite.
• Willingness to work extended hours and overtime when needed.

All employees are required to have smartphones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account with employer contribution.
• 401(k) Retirement plan with employer match.
• Paid Maternity Leave, Parental Bonding Leave, and Caregiver Leave.
• Adoption Assistance.
• Tuition & Certification reimbursement.
• Employee Mortgage Loan Program.
• Employee Emergency and Disaster Fund to support team members experiencing hardships.

Community & Social Responsibility

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference:

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception).
• Matching Gifts Program—dollar-for-dollar up to $1,000.
• Access to grants, nonprofit resources, and volunteer opportunities.
• More than $6,000,000 donated since 2020.
• 1 in 5 employees participates in at least one Employee Resource Group (ERG).