Repossession Specialist

About the Opportunity

We are seeking a detail-oriented and motivated Repossession/Collections Specialist to join a fast-paced financial services team. This position plays a critical role in managing the repossession and recovery process for delinquent accounts while ensuring compliance with company policies and state regulations. The ideal candidate will have strong administrative abilities, excellent attention to detail, and the ability to manage multiple priorities in a high-volume environment. This is an excellent opportunity for someone with collections, financial services, banking, lending, or recovery experience who is looking to grow their career with a reputable organization. The position is based in Greenwood Village, CO.

Key Responsibilities

• Manage the full repossession lifecycle for assigned accounts, including initiating and assigning repossession orders to third-party vendors.
• Conduct skip tracing activities to locate borrowers and vehicles using available databases, contact information, and research tools.
• Monitor active repossession assignments by tracking vendor updates, vehicle status, and account activity.
• Maintain accurate account records through detailed documentation, notes, and status updates within internal systems.
• Process and track member payments, repossession-related fees, refunds, and recovery proceeds.
• Coordinate post-repossession activities, including required member notifications and compliance documentation.
• Support vehicle remarketing efforts by coordinating title processing, auction preparation, and sale-related documentation.
• Post and reconcile auction proceeds, GAP refunds, warranty refunds, and other recovery-related payments.
• Assist with charge-off processing and collection agency placement activities.
• Perform high-volume data entry, account maintenance, document management, and administrative support tasks.
• Review vendor portals and assignment systems daily to identify updates and ensure account information remains current.

Qualifications

• High school diploma or GED.
• Minimum 2 years of administrative and data entry experience.
• Ability to thrive in a fast-paced, high-volume work environment.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and multitasking skills.
• Self-motivated with the ability to work independently.
• Proficiency with Microsoft Excel and other Microsoft Office applications.
• Strong written and verbal communication skills.

Preferred Qualifications

• Previous collections experience within banking, lending, credit union, or financial services environments.
• Experience with skip tracing techniques and tools.
• Vehicle repossession or recovery experience.
• Experience working with financial services core systems.
• Knowledge of payment processing, account reconciliation, and deposit procedures.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Pay

The pay range for this position is $20.00 - $25.00 per hour, paid weekly. Individual compensation offered within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Schedule

Monday-Friday, 8:00 AM - 5:00 PM (1-hour lunch).