Regional Support Specialist

Keyt Responsibilities

• Attending to and managing key national accounts’ daily needs and requirements efficiently to achieve maximum customer satisfaction and revenue growth
• Build relationships throughout key national account’s organization in the territory, as well as building relationships with their key customers to provide the highest standard of service
• Solicit new product introductions to the key national accounts and their customers
• Solicit and cultivate new business for the key national accounts in the territory
• Provide product and technical knowledge to customers
• Work with national accounts to manage changeovers and secure unit box orders to grow revenue
• Support, attend and participate in key national account’s open houses, trade shows, sales seminars, customer events, etc.
• Distribute marketing materials to installers on behalf of PGI and/or the key national account
• Prepare regularly scheduled reports for internal management and customers, including call reports, customer correspondence, Power BI and Excel reports including sales dollars, unit sales, trend movement, shipments, inventory levels, order fill, etc. for the territory
• Auxiliary support key national accounts in setting up new stores
• Regularly support customers’ sales efforts with ride-alongs to make professional installer sales calls
• Perform all other job-related tasks assigned