Support Specialist

About the role

Support a diverse range of clients in various industries. Provide exceptional customer service through phone, email, and live chat.

Responsibilities

• Handle client inquiries and issues efficiently
• Document and escalate complex issues to appropriate teams
• Train new team members on support procedures
• Contribute to improving customer satisfaction metrics

Requirements

• Bachelor’s degree in a related field or equivalent work experience
• Minimum 2 years of customer service experience
• Strong problem-solving and communication skills
• Proficiency in Microsoft Office Suite

Qualifications

• Excellent verbal and written communication skills
• Ability to work independently and manage multiple tasks simultaneously
• Experience with CRM systems a plus

Skills

• Customer service orientation
• Technical troubleshooting skills
• Adaptability to changing priorities

Benefits

• Flexible schedule options
• Competitive compensation package
• Professional development opportunities

Pay

• $20 - $25 per hour

Schedule

• Part-time positions available
• Variable hours to accommodate client needs

Contact Information

To apply, please fill out the form below or contact us at support@aaim.com.

Apply Now

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