Recruiting & Development Manager

About the role

The Recruiting & Development Manager at Margin Freight is responsible for identifying, recruiting, and retaining high-quality independent freight agents. This role primarily focuses on building pipelines, developing industry relationships, and guiding prospects through the recruiting process.

Responsibilities

• Identify, recruit, and onboard experienced freight brokerage professionals and independent agents
• Build and maintain a consistent pipeline of prospective agent candidates
• Conduct outbound prospecting through phone, email, LinkedIn, referrals, networking, and industry events
• Qualify candidates based on production history, business goals, cultural fit, and growth potential
• Present Margin Freight's value proposition, technology platform, compensation model, and path to independence
• Career coordination with internal teams to connect agents with the appropriate resources needed to pursue growth opportunities
• Escalate agent concerns and collaborate with Operations, Pricing, Product, and Leadership teams to remove obstacles
• Identify retention risks and proactively engage agents
• Track recruiting, retention, and agent growth metrics
• Gather feedback from agents and communicate trends to leadership
• Identify opportunities to improve the overall agent experience
• Support strategic initiatives designed to increase agent satisfaction, productivity, and retention

Requirements

• Experience in freight brokerage, transportation, logistics, or supply chain
• Strong networking, recruiting, and relationship-building skills
• Excellent verbal and written communication abilities
• Self-motivated and highly organized
• Comfortable conducting outbound recruiting efforts and business development activities
• Ability to interpret business performance data and identify growth opportunities
• CRM proficiency and strong technology skills
• Experience recruiting freight agents or transportation sales professionals
• Experience working within an agent-based brokerage model
• Familiarity with transportation operations and LTL pricing strategies
• Experience in customer success, business development, or account management

Benefits

At Margin Freight, you will expand a growing network and help independent agents succeed through better technology, economics, and genuine business ownership. Success in this role will be measured by qualified agent recruiting pipeline growth, new agent signings, new agent production and retention, existing agent retention rates, agent engagement and satisfaction, and gross profit growth generated by recruited agents.