Real Time Crime Center Analyst
City of Atlanta · Atlanta, GA · 3 wk ago
Information Technology$55k–$56k/yrFull-time
Responsibilities
- Manages the collection of criminal intelligence data for entry into information storage and retrieval systems.
- Monitor RTCC software suite for automatically generated alerts and respond if needed.
- Monitor police dispatch frequencies and offer assistance as issues arise.
- Complete incident reports and after-action reports as needed.
- Familiarity with the layout video surveillance grid and be aware of the threats and challenges various precincts are facing.
- Understand emergency procedures and evacuation procedures for multiple public venues.
- Identify suspicious criminal activity and assist in effective response.
- Operate and monitor internal and external surveillance cameras and state of the art surveillance programs.
- Ensure all components of the Real Time Crime Center surveillance equipment are operating according to expected standards and protocols and report issues as needed.
- Effectively maneuver multiple surveillance cameras to obtain a better understanding of a situation, document events, and assist with investigation regarding suspicious activity, property damage, acts of violence, etc.
- Work closely with sworn law enforcement.
- Maintain the confidentiality of policy and procedure documentation, emergency response and notification information, administrative material and database information.
- May perform other duties as assigned.
Qualifications
- Must have the ability to effectively operate highly technical monitoring equipment as well as ability to manage information and technical security programs.
- Must have clear understanding of criminal offense elements and display ability to determine evidentiary or tactical value of data presented in the RTCC platform.
- Must have detail-oriented approach to gathering information and ability to think beyond simply the location of crime occurrence.
- Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
- Professional, articulate and able to use good independent judgment and discretion.
- Must have proven ability to maintain correspondence, discussions and materials in strictest confidence.
- Must be able to work overtime as needed.
- Must be able to maintain a calm, professional and courteous composure when dealing with unusual and stressful circumstances.
- Outstanding verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player.
- Develop a system to identify, document and track potential threatening individuals, vehicles, and situations that could assist the Police Department in solving crimes.
- Maintain the confidentiality of policy and procedure documentation, emergency response and notification information, administrative material and database information.
- Become familiar with Atlanta Police Department signals and codes used by Police Officers via the radio.
- Be familiar with and comply with the Georgia Open Records Act.