Management Analyst II (Real Time Crime Center - Police)

Essential Functions

• Conducts operational research, productivity analyses and management studies to assist in the management of departmental operations, programs, and services.
• Compiles and/or monitors various administrative and statistical data pertaining to divisional operations.
• Researches information pertinent to task or project.
• Analyzes data and identifies trends.
• Prepares or generates reports.
• Makes recommendations for changes in policies and procedures to improve operations, provide more responsive service, and/or optimize the use of resources.
• Develops recommendations for changes in departmental policies and procedures.
• Provides technical assistance and information to management to aid decision making.
• Performs financial reviews and analyses for the department.
• Compiles and evaluates operational data and cost histories.
• Monitors and reviews billing activities, expenditures, and financial reports.
• Counsels detailed cost analysis.
• Makes recommendations to improve cost and operational effectiveness.
• Participates in budget development.
• Captures and coordinates routine projects for the department, conducted either in-house or via third party contractors.
• Assists in defining the scope of the project.
• Formulates solutions and recommends problem resolution.
• Facilitates implementation of the project.
• Provides administrative support to the project as needed.
• Coordinates routine projects for the department, conducted either in-house or via third party contractors, including management studies and various professional services.
• Assists in defining the scope of the project.
• Formulates solutions and recommends problem resolution.
• Facilitates implementation of the project.
• Provides administrative support to the project as needed.
• Works at this level is usually relegated to coordination of the departments participation in major, County-wide projects, and serves in a secondary or subordinate role to the designated construction manager for large capital improvement projects.
• Affords assistance to division managers with strategic and long-range planning for departmental operations.
• Keeps managers apprised of developments at the state and federal level that impact the department.
• Makes sure compliance with new legislation.
• Administers grants for various state and federally funded programs.
• Compiles and submits grant applications.
• Researches funding sources and program opportunities.
• Affords assistance to departments with grant activities.
• Makes sure compliance with all requirements for awarded grants.
• Responds to complaints and questions related to County or department operations, activities, or other issues.
• Provides information, researches problems, and initiates problem resolution.
• Works with supervisors and managers to ensure effective coordination and cooperation across units.
• Represents the director and department at various meetings, functions, and events.
• Serves as a liaison to various civic or governmental organizations and committees, task forces, boards, and commissions.
• Confers regularly with officials from the state, authorities, and commissions.
• Provides information about departmental operations.
• Participates in discussions and decisions.
• Keeps the director apprised of activities.

Minimum Qualifications

• Bachelor's degree in Public/Business Administration, a field related to assigned operation, or equivalent technical experience and certification.
• Three years of experience in area of assignment.
• Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required

• None.

Supplemental Information

• Personnel assigned to the Real Time Crime Center (RTCC) are responsible for monitoring, analyzing, and disseminating critical information to support field operations, investigations, and proactive public safety efforts.
• Bachelor's degree in Criminal Justice or related field and proficiency in Microsoft Office programs to include Excel, Access or comparable program(s) is preferred.
• Duties include:
• Monitoring multiple information streams, including police radio channels, CAD, social media, news outlets, and camera networks (e.g., FUSUS, DOT cameras).
• Reviewing automated alerts from technologies such as FLOCK license plate readers, RMS queries, and other databases to identify relevant leads.
• Providing real-time intelligence and situational awareness to first responders during in-progress incidents to improve officer safety and operational effectiveness.
• Identifying emerging public safety concerns.
• Assisting investigative units by reviewing video, images, and database information to identify suspects, vehicles, and other evidence related to past incidents.
• Maintaining communication with other local, regional, and national Real Time Crime Centers to share relevant information.
• Documenting all significant activities and information disseminated during each shift.
• The role requires attention to detail, the ability to rapidly process and prioritize information, and proficiency in multiple law enforcement technology platforms.