Management Analyst I (Real Time Crime Center - Police)

Essential Functions

• Observes and performs the work of various positions in the department in order to gain experience and learn about operations.
• Duties may include any combination of administrative and clerical tasks, professional analysis, and customer service appropriate to the assigned position and abilities of the individual.
• Conducts operational research, productivity analyses and/or management studies in order to learn about departmental operations, programs, and services.
• Compiles and/or monitors various administrative and statistical data pertaining to divisional operations.
• Researches information pertinent to task or project.
• Analyzes data and identifies trends.
• Prepares or generates reports.
• Makes recommendations for changes in policies and procedures to improve operations, provide more responsive service, and/or optimize the use of resources.
• Develops recommendations for changes in departmental policies and procedures.
• Performs tasks associated with the coordination or implementation of special projects for the department, including special events, introduction of new programs, and various professional services.
• Participates in the planning, design, and evaluation of the project.
• Identifies and recommends proper allocation of financial, material, and human resources committed to the project.
• Formulates possible solutions or alternatives to service delivery.
• Provides administrative support to the project as needed.
• Provides research and analytical assistance to the department managers in support of strategic and long-range planning for departmental operations.
• Participates in planning efforts at the local and regional level.
• Researches pending legislation or other developments at the state and federal level that may impact the department.
• Performs financial reviews and analyses for the department.
• Compiles and evaluates operational data and cost histories.
• Monitors and reviews billing activities, expenditures, and financial reports.
• Counsels and advises employees on matters related to their job responsibilities.
• Responds to complaints and questions related to County or department operations, activities, or other issues.
• Provides information, researches problems, and initiates problem resolution.
• Participates in various meetings, functions, and events as appropriate.
• Keeps the director or the assigned supervisor apprised of all activities.
• May be required to submit periodic reports detailing activities and observations of the work performed.

Minimum Qualifications

• Bachelor’s degree in Business/Public Administration or a related field required; this classification is considered to be an entry-level professional position, however previous work experience is preferred.
• Or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Supplemental Information

• Personnel assigned to the Real Time Crime Center (RTCC) are responsible for monitoring, analyzing, and disseminating critical information to support field operations, investigations, and proactive public safety efforts.
• Bachelor's degree in Criminal Justice or related field and proficiency in Microsoft Office programs to include Excel, Access or comparable program(s) is preferred.
• Duties include:
• Monitoring multiple information streams, including police radio channels, CAD, social media, news outlets, and camera networks (e.g., FUSUS, DOT cameras).
• Reviewing automated alerts from technologies such as FLOCK license plate readers, RMS queries, and other databases to identify relevant leads.
• Providing real-time intelligence and situational awareness to first responders during in-progress incidents to improve officer safety and operational effectiveness.
• Identifying emerging public safety concerns.
• Assisting investigative units by reviewing video, images, and database information to identify suspects, vehicles, and other evidence related to past incidents.
• Maintaining communication with other local, regional, and national Real Time Crime Centers to share relevant information.
• Documenting all significant activities and information disseminated during each shift.
• The role requires attention to detail, the ability to rapidly process and prioritize information, and proficiency in multiple law enforcement technology platforms.