Radiologist Support Specialist

Job Summary

RAYUS now offers DailyPay! Work today, get paid today!

About the role

RAYUS Radiology is looking for a Radiology Support Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together!

Responsibilities

• Deliver client satisfaction through effective resolution of client calls
• Efficient drafting of X-Rays and verification of cross sectional exams
• Efficient remediation of studies on the RSS exceptions work list
• Field requests from Radiologists to effectively resolve the issues through client contact or integration of the IT support team
• Effective execution of critical finding and super-stat requests
• Focus on assigned duties in a high volume client service center
• Utilize multiple information systems to verify the availability of diagnostic information
• Troubleshoot workflow gaps with diagnostic information, patient orders, and physician resources
• Owns issues through verified resolution
• Establish effective working rapport with clinical team including physicians
• Build effective relationships and work environment with teammates
• Generate process improvement ideas and take action on ideas

Requirements

• High school diploma or GED
• PREFERRED: Associate or bachelor degree in business or healthcare administration or other related field
• 1 year of experience in a healthcare setting or customer service role
• Radiology Certification a plus

Qualifications

• Required: High school diploma or GED
• PREFERRED: Associate or bachelor degree in business or healthcare administration or other related field
• 1 year of experience in a healthcare setting or customer service role
• Radiology Certification a plus

Skills

• Exceptional client service skills
• Effective problem-solving and troubleshooting abilities
• Strong organizational and time management skills
• Proficiency in multiple information systems

Benefits

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness.

We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more!

To learn more about our benefits, visit our career page at www.rayusradiology.com/careers.

Pay

Details on pay are not specified in this posting.

Schedule

This is a 100% remote position working 40 hours per week. Shifts are Monday-Friday from 3:30AM to 12:00PM EST, with rotating weekends and holidays.