Property Manager III (Lord Tennyson)

About the role

The Property Manager III position at Lord Tennyson Apartments is responsible for managing, marketing, and maintaining a 252-unit multifamily affordable residential community in Hayward, CA. The role involves setting appropriate rent levels, overseeing rent increases and renewals, ensuring optimal occupancy, and complying with regulatory standards.

Responsibilities

• Collaborate with senior management to establish appropriate rent levels.
• Review rent schedules and oversee preparation and submittal of rent increases and renewals.
• Maintain optimum level of occupancy.
• Process timely and accurate move-ins, move-outs, recertifications, and renewals.
• Approve rental applications adhering to property standards and all appropriate agency standards.
• Follow company marketing policies and reporting requirements.
• Ensure the property tenant files are organized, complete and accurate.
• Ensure that Property Software Data is accurate at all times.
• Ensure that the site maintains compliance with applicable state and federal program regulations.
• Ensure the property and grounds are well maintained.
• Direct maintenance team to implement maintenance programs and controls.
• Report property incidents, accidents, and injuries in accordance with company policy.
• Resolve resident issues and conflicts timely and in accordance with site guidelines.
• Prepare the property's annual budget for approval by senior management.
• Provide accurate financial reporting and monthly variance reporting.
• Solicit bids, and process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.
• Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
• Use company directives to screen, hire, and train new personnel.
• Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
• Use the company's Professional Development Program (PDP) to develop, train, and engage site employees.
• Conduct weekly staff meetings.
• Understand, train, and embody Winn Guiding Principles.

Requirements

• High school diploma or GED equivalent.
• 1-3 years of affordable housing, section 42/Low Income Housing Tax Credit (LIHTC) work experience.
• 1-3 years of supervisory experience.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Bilingual in English and Spanish.
• This position is required to live onsite and comes with a 3-bedrooms/2-bathrooms housing unit.

Preferred Qualifications

• Bachelor's degree.
• Knowledge of LIHTC and HUD regulations.
• Minimum of 3 to 5 years experience in affordable housing, section 42/Low Income Housing Tax Credit (LIHTC).
• Minimum of 3 to 5 years supervisory experience.
• Experience with Yardi or RealPage property management software.
• Knowledge of marketing and leasing techniques.
• NAHP – CPL, SHCM, CAM (MA - C3P) designations.
• CAM – RAM & ARM honored; CGPM – NAA or NAMA honored designations.

Benefits

• Generous time off policies (including 11 paid holidays, 12 for MA employees; Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Variety of Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families