Project Coordinator (Customer Relations & Workflow)

About the Role

Join FASTSIGNS #224101 in Canton, OH as a Project Coordinator, where you'll be the vital link between our customers and our workflow. This exciting role offers you the chance to enhance customer relations while managing projects that bring ideas to life.

Responsibilities

• Manage customer inquiries and provide exceptional service to ensure satisfaction.
• Cook up project timelines and workflows to meet client deadlines.
• Collaborate with design and production teams to ensure project accuracy.
• Maintain organized project documentation and track progress.
• Aid in resolving customer issues and provide timely follow-up.
• Prepare and present project updates to clients and team members.
• Utilize a suite of software products to streamline operations.
• Support sales efforts by providing quotes and product information.
• Aid in the preparation and submission of permits
• Manage a suite of marketing products that generate leads

Requirements

• Bachelor’s degree in Business, Communication, or related field preferred.
• 2+ years of experience in project coordination or customer service.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills.
• Proficient in Google and Microsoft Office Suite and project management tools.
• A positive demeanor with a customer-first attitude.
• Ability to work in a fast-paced environment and manage multiple projects.
• 2+ years of experience in the sign and graphics industry

About Us

FASTSIGNS #224101 has been a leader in the sign and graphics industry for over 30 years, providing high-quality products and exceptional service to our clients. Our customers love us for our innovative solutions and quick turnaround times, while our employees appreciate the supportive and collaborative work environment that fosters growth and creativity.

Pay

$20.00 - $25.00 per hour

At FASTSIGNS

Every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Opportunities

Discover your next career. Make your statement.

Learn More

Explore the positions offered by FASTSIGNS centers.

Apply

If you already have a resume on Indeed, apply there. Otherwise, apply directly to the franchisee.

Business Hours

Typically Monday through Friday business hours

Industry

Fast growing industry

Variety of Roles

Opportunity to work in a variety of roles