Program Technician

About the role

Program Tech collaborates with the treatment team to coordinate client care from admission to discharge, monitoring daily activities in a residential setting. This role emphasizes compassionate client care, teamwork, safety, and effective communication to support clients' recovery within a structured treatment environment.

Responsibilities

• Providing clinical support and ensuring client safety and treatment adherence.
• Recognizing symptoms of substance use, mental illness, overdose, and warning signs of suicide.
• Utilizing active listening, motivational techniques, and crisis management skills.
• Maintaining treatment boundaries, documenting activities accurately, and responding promptly to client needs.
• Assisting with medication administration, collecting drug screens, and ensuring safety during behavioral incidents.
• Working with the team to deliver comprehensive services, guiding daily activities, and fostering a respectful, compassionate environment.
• Providing transportation for off-campus activities following policies.
• Communicating effectively with co-workers, documenting shift reports, and maintaining confidentiality and professionalism.

Qualifications

• Valid Driver's License and Basic Life Support (BLS) certification within 30 days.
• Knowledge of mental health, substance use, crisis intervention, and dual diagnosis.

Skills

• Strong interpersonal, communication, and teamwork skills, with computer proficiency.