Patient Service Specialist - Medical Front Office

Patient Service Specialist (PSS)

Responsibilities

• Check in and check out patients
• Insurance verifications and scheduling
• Reports and other office duties
• Coverage of patient appointments and treatment adherence
• Registers patient information and ensures accuracy in EMR
• Verifies patient insurance and obtains authorizations
• Collects patient responsibility and maintains clean claim processing
• Responds to patient requests and manages office tasks
• Maintains office and orders supplies

Requirements

• HS diploma or GED
• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration experience preferred

Benefits

• Health, Dental, and Vision insurance
• Life insurance
• Paid Time Off (PTO) and Extended Illness Days (EID)
• A 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave
• Patient Service Specialist Ladder Program eligibility varies