Patient Service Specialist - Medical Front Office

About the role

This is an entry-level Patient Service Specialist position, working 32 hours per week, Monday through Thursday, 10am-7pm. The candidate must be flexible with hours and willing to help cover surrounding clinics if needed.

Responsibilities

• Greet patients
• Answer phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedule patient appointments
• Operate front office of outpatient centers
• Support therapists and therapy assistants
• Daily cash balancing and weekly banking deposits
• Process referrals, complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other tasks as needed

Requirements

• HS diploma or GED is required
• Must be organized, adaptable and able to work well with others or independently
• Must be willing to travel to other locations as needed

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration experience

Pay

Starting salary: $18 - $25 per hour, depending on experience.