Patient Service Specialist - Medical Front Office
Baylor Scott & White Outpatient Rehabilitation · Plano, TX · 4 wk ago
Healthcare$19–$25/hrFull-time
Patient Service Specialist
Baylor Scott & White Institute for Rehabilitation Plano, TX (15th St)
Responsibilities
- Processes referrals, schedules patients, completes the intake process and data entry
- Verifies patient insurance, obtains required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies
- Collects toward patient responsibility at each visit
- Scans and maintains medical documents
- Reconciles and posts charges daily and other reporting to ensure clean claim processing
- Responds to all requests for information from patients, other departments and physicians
- Maintains office, orders supplies and manages mail
- Coordinates patient appointments, working with Center Manager to minimize cancellations and support Treatment adherence
- Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record
- Works independently or as part of a team in a fast-paced environment
- Travels to non-home location center or other site for coverage when necessary
Requirements
- High school diploma or GED
Benefits
- Health, Dental, and Vision insurance
- Life insurance
- Paid Time Off (PTO) and Extended Illness Days (EID)
- A 401(k) retirement plan with company match
- Short and Long Term Disability
- Personal and Family Medical Leave
- Patient Service Specialist Ladder Program eligibility and effective dates vary
Qualifications
- Organized, detail-oriented, flexible, and able to work well with others or independently
- Outstanding customer service skills in a fast-paced environment
Skills
- Insurance verification
- Healthcare, medical, or dental office administration
Pay
Compensation depends upon candidate’s years of experience and internal equity. Starting salary: $19 - $25 per hour based off experience
Schedule
Hours vary between Monday - Friday 7am - 7pm
Benefits
- Health, Dental, and Vision insurance
- Life insurance
- Paid Time Off (PTO) and Extended Illness Days (EID)
- A 401(k) retirement plan with company match
- Short and Long Term Disability
- Personal and Family Medical Leave
- Patient Service Specialist Ladder Program eligibility and effective dates vary