Patient Scheduling - Hospitals and Clinics

About the role

Help provide a remarkable experience for patients at UW Health. We are seeking Patient Scheduling team members to:

• Schedule appointments via phone, in-person or electronic correspondence
• Complete multi-disciplinary scheduling
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs
• Make outgoing phone calls to patients to schedule their appointments
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner

Education

Minimum – High school diploma or equivalent.

Preferred – Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.

Work Experience

Patient Scheduling Representative:

• Minimum – Six (6) months of previous experience in an office or customer service environment

Patient Scheduling Specialist:

• Minimum – One (1) year of previous experience in an office or customer service environment
• Preferred – Previous experience working in healthcare
• Preferred – Previous experience scheduling of patients
• Preferred – Previous experience with answering phones, greeting clients and customers in person

Schedule

Hours may vary based upon operational needs of the clinic.

Pay

UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.