Patient Scheduling

About the role

This position begins with 100% onsite training to ensure you have the tools and knowledge needed for success. After completing training and consistently meeting attendance and performance expectations, employees may become eligible for a work-from-home schedule.

Responsibilities

• Schedule patient appointments accurately and efficiently.
• Follow established scheduling procedures and departmental policies.
• Communicate appointment details, requirements, and instructions to patients.
• Maintain and update electronic patient records and case information in a timely manner.
• Review documentation for accuracy and completeness.
• Work in a fast-paced environment while meeting productivity and quality standards.
• Deliver outstanding customer service and maintain professional communication with patients, coworkers, and leadership.

Qualifications

• Minimum of 2 years of recent call center experience.
• Strong attention to detail and accurate data entry skills.
• Ability to adapt to changing priorities and support different departments as needed.
• Excellent verbal and written communication skills.
• Ability to think quickly, problem-solve effectively, and remain professional in challenging situations.
• Comfortable working in a high-volume, deadline-driven environment.
• Demonstrates the core values of Purpose, Excellence, Compassion, and Teamwork.

Job Type & Location

This is a Contract to Hire position based out of Warren Park, IN 46219.

Pay And Benefits

The pay range for this position is $16.00 - $16.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Warren Park, IN 46219.

Application Deadline

This position is anticipated to close on Jul 23, 2026.