Customer Service / Patient Scheduling

Schedule and Re-schedule

• Utilize computerized systems and apps for daily work assignments.
• Interface with other departments including billing, marketing and human resources.
• Perform other duties and assignments as directed and/or as necessary.

Minimum Requirements

• High school diploma or GED equivalent.
• Working knowledge of computers.
• Bilingual in Spanish and English.

Additional Skills/Competencies

• Excellent customer service skills, verbal and written communication skills.
• Knowledge of computer applications, including Windows, Microsoft Office, Outlook, and business related websites.
• Typing 50+ WPM.
• Knowledge of commercial insurance, workers’ compensation, and personal injury benefits.
• Able to effectively interact with providers, attorneys, patients, and co-workers.

Physical/Mental Requirements

• Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.

Diversity Statement

Multi-Specialty HealthCare is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.