Patient Advocate (Bilingual)

Primary Responsibility Of The Position

• Facilitate access to are and help patients navigate the health care system.
• Aid patients by providing translations and culturally sensitive services to clarify diagnosis and treatment instructions.
• Work collaboratively with medical providers and clinical/nonclinical staff from all departments to remove barriers preventing patients from receiving optimal care.
• Arrange for medical transportation and referral linkage.
• Help patients locate and book appointments with outside specialists and services.
• Connect patients to outside resources and services.
• Participate in health advocacy events to raise awareness about preventive health and access to care.
• Provide education on preventative health and disease management.
• Document every patient’s encounter and address complaints.
• Make arrangements for sign language interpreters for patients requiring the services.

Qualifications

• Bilingual in English and Spanish.
• Experience working with diverse populations.
• Strong communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Basic computer skills, including proficiency in Microsoft Office.

Skills

• Cultural competency.
• Healthcare navigation.
• Interpersonal skills.
• Problem-solving abilities.

Benefits

• Paid time off.
• Potential for advancement within the organization.
• Professional development opportunities.

Pay

$40,000.00 - $44,290.00 Annually

Schedule

Full-time