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Jobs · Healthcare · Illinois

Patient Advocate (Bilingual Spanish)

Cognizant · Chicago, IL · 2 wk ago
On-siteHealthcare$23–$25/hrFull-time

About the role

As a Patient Advocate, you will assist patients in navigating the healthcare system. You will work collaboratively with patients, stakeholders, and other teams.

Responsibilities

  • Assist patients to complete forms, applications, and Medicaid-related paperwork.
  • Collect and review patient information to determine eligibility.
  • Prepare documents, ensuring accuracy and completeness.
  • Provide technical assistance on agency issues, services, and programs.
  • Maintain and/or create files or record-keeping systems.
  • Sort, label files, and retrieve documents or other materials.
  • Interact with patients at the site to provide real-time service support and address concerns.
  • Develop and retain professional relationships with hospital staff.
  • Handle caseloads, retrieve designated reports, and maintain confidentiality.
  • Adhere to EMTALA and HIPAA guidelines.
  • Perform other duties as assigned.

Requirements

  • 1+ years of work experience in health care, medical insurance, hospital, or clinic.
  • A high school diploma or GED.
  • An associate degree or equivalent from a 2-year college is preferred.
  • Bilingual Spanish proficiency.
  • Comfortable working in a fast-paced, diverse environment.
  • Ability to work independently and collaboratively within a team.
  • Excellent communication skills to interact with patients and hospital staff.
  • Travel locally to other work sites as needed.
  • Proficiency in Microsoft Office (Word, Excel pivot tables, Project, PowerPoint).
  • Familiarity with medical terminology and healthcare processes.
  • Ability to work weekends after training is complete.

Qualifications

  • Legal authorization to work in the United States.

Benefits

  • Medical/Dental/Vision/Life Insurance.
  • Paid holidays and paid time off.
  • 401(k) plan and contributions.
  • Long-term/Short-term Disability coverage.
  • Paid parental leave.
  • Employee Stock Purchase Plan.

Pay and Schedule

  • Work schedule: Saturday–Sunday from 9:30 AM to 6 PM, Monday–Wednesday from 8 AM to 4:30 PM, with Thursday and Friday off.
  • Work model: Onsite.

Schedule

  • Work schedule: Saturday–Sunday from 9:30 AM to 6 PM, Monday–Wednesday from 8 AM to 4:30 PM, with Thursday and Friday off.

Benefits

  • Medical/Dental/Vision/Life Insurance.
  • Paid holidays and paid time off.
  • 401(k) plan and contributions.
  • Long-term/Short-term Disability coverage.
  • Paid parental leave.
  • Employee Stock Purchase Plan.

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