Bilingual Patient Advocate

We are seeking a compassionate, bilingual, and detail-oriented Patient Advocate to support patients within a leading healthcare services organization. This is an opportunity to make a direct impact by helping patients navigate financial assistance programs and access the healthcare resources they need. Key Responsibilities Meet with patients to assess eligibility for healthcare and financial assistance programsGuide patients through application processes for programs such as Medicaid, Medicare, disability, and charity careAssist patients in gathering and completing required documentationServe as a liaison between patients, healthcare staff, and external agenciesFollow up on pending applications and case activity to ensure timely resolutionEducate patients on available resources and financial assistance optionsMaintain accurate and confidential records in compliance with HIPAA guidelinesManage multiple cases while meeting productivity and quality expectationsUtilize multiple systems and databases to document and track patient informationSupport operational needs at various healthcare locations as neededAssist with special projects and process improvement initiatives Qualifications High school diploma or GED requiredBilingual in English and Spanish required2+ years of customer service, healthcare, financial counseling, social services, or related experienceStrong communication skills with the ability to explain complex information clearly and compassionatelyExcellent organizational skills and attention to detailAbility to manage multiple priorities in a fast-paced environmentStrong problem-solving and critical-thinking abilitiesComfortable learning and navigating multiple systems and technologiesAbility to work independently and manage patient caseloads effectivelyReliable transportation and valid driver's license required Preferred Qualifications Experience in healthcare, insurance, revenue cycle, patient advocacy, or financial counselingKnowledge of Medicaid, Medicare, Social Security Disability, or other assistance programsExperience with Epic, Cerner, Meditech, or other healthcare systemsFamiliarity with medical terminology and healthcare processes Role Details Location: Reno, NVWork Model: HybridSchedule: Full-Time, 40 hours per weekHours: Monday-Friday, 8:00 AM-4:30 PM (schedule flexibility required based on business needs)Compensation: $22-$24/hourTravel: Occasional local travel to support nearby healthcare facilities as neededBenefits: LaSalle Network consultants are eligible to enroll in medical, dental, and vision benefits. For details, visit: LaSalle Network Consultant Benefits If you are interested in learning more and align with the qualifications, apply today! Jessica Black Recruiter, LaSalle Network LNHR LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.All assignments are at-will and their duration is subject to change.