Part-Time Restaurant Supervisor - The Westin Richmond Hotel

ESSENTIAL FUNCTIONS

• Ensure food and beverages are served professionally and promptly by circulating and communicating with kitchen and order takers.
• Handle guest issues and complaints to guest satisfaction at all times.
• Maintain the room service area to meet standards.
• Ensure staffing, supplies, and equipment are available for a positive guest experience.
• Hire, schedule, supervise, and control greeters, servers, and dining room attendants.
• Attend pre-meal meetings and conduct ongoing employee training.
• Assist in completing production and requisition reports.
• Aid in the distribution of necessary supplies.
• Assist in direct service as needed.
• Work safely, be aware of surroundings, and train staff to do the same.
• Able to work independently and as part of a team.
• Report any issues affecting the function, F&B department, or the Hotel to the manager.

QUALIFICATIONS

• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires excellent communication skills, both verbal and written.
• Requires excellent computational skills.
• Must successfully complete T.I.P.S training for alcohol service awareness.