Part-Time Restaurant Supervisor

About the role

Seabreeze Management Company is a full-service property management firm with a diverse portfolio of over 150,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 35 years. As the Restaurant Supervisor at a country club, you’ll lead a team of waitstaff, bussers, and hosts to create unforgettable dining experiences, ensuring every meal is a five-star performance.

Responsibilities

• Supervise, schedule, and manage waitstaff, bussers, bar staff, and hosts.
• Train staff on service standards, country club policies, and proper dining etiquette.
• Ensure a high level of member and guest satisfaction; handle complaints and resolve issues promptly.
• Oversee special requests, dietary restrictions, and personalized service.
• Coordinate with the kitchen team to ensure timely food service and communicate special orders or dietary needs.
• Oversee the flow of service to ensure efficient delivery.
• Ensure tables are set up properly for service, including table linens, cutlery, glassware, and décor.
• Maintain cleanliness and organization in the dining room; ensure compliance with health and safety regulations.
• Assist in planning and executing dining events, private parties, and banquets.
• Serve as the day-of-event point of contact for event coordinators.
• Monitor and manage dining room supplies, such as napkins, cutlery, and menus.
• Assist the Director of Food & Beverage in managing dining room budgets and controlling costs.
• Track and report sales or daily operations as required.
• Foster a positive work environment to encourage teamwork and collaboration.
• Set clear expectations and provide feedback to staff members.
• Perform all other duties as assigned based on business demands.

Requirements

• Proven experience in a supervisory role within the food and beverage industry, preferably in a country club or upscale dining environment.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and remain calm under pressure.
• Knowledge of food and beverage service standards, guest satisfaction metrics, and complaint resolution techniques.
• Familiarity with reservation systems and event management.
• Basic knowledge of health and safety regulations in food service.
• Certification in food safety and sanitation.
• Experience with point-of-sale (POS) systems and Microsoft Office suite.
• Background in customer service and hospitality.
• Familiarity with marketing strategies in food and beverage settings.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong knowledge of hospitality and customer service principles, focusing on delivering high-end experiences for members and guests.

Qualifications

• High School Diploma or equivalent required; Bachelor’s degree preferred.
• Strong written and verbal communication skills.

Availability: Regular business hours, holidays, and after regular business hours as necessary.