Jobs · Healthcare · Wisconsin

Part Time Patient Access Registration Representative

Optum · Waukesha, WI · 1 mo ago
Healthcare$16.15–$28.8/hrPart-time
We need to output HTML fragment with sections: About the role? The posting includes description about Optum/ProHealth Care. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if there is real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. We need to preserve all substantive info. Let's parse content: - Intro: "$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Explore opportunities with Optum, in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together." That's about the role/company. Could be "About the role" or "About Optum/ProHealth". We'll put under

About the role

with paragraphs. - Then: "The Part Time Patient Access Registration Representative supports patient care delivery in the areas of patient reception, scheduling, insurance verification, and payment processing for campuses with hospital and medical group departments. Location: 1011 Spring City Dr, Waukesha, WI 53186 We offer 4 weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment." That's description of role, location, training. Could be part of About the role or separate. We'll keep in About the role. - Then "Primary Responsibilities" list bullet points. We need
  • for list of duties. List items: - Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service - Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible - Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed - Provides patients with financial responsibility information and collects patient liabilities, documents amount in the appropriate fields, and balances the cash box daily - Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed - Provides wayfinding instructions and assists with hospital information as requested - Coordinates patient admission needs, bed assignments, and tracking boards where applicable - Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed - May perform other duties upon request We'll put under

    Responsibilities

    . - Then: "You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in." That's maybe a paragraph about performance/rewards; could be part of About the role or a separate section like "Performance & Development". But we only have allowed headings; we could put under About the role or maybe under Benefits? Not exactly. Could be part of About the role. - Then "Required Qualifications" list: - High School Diploma/GED - 6+ months of customer service experience in an office/healthcare setting - Intermediate level of proficiency with Microsoft Office products - Ability to work 20 hours per week in the following rotating schedule: (then schedule details) - Must be 18 years of age or older We need to separate schedule maybe into Schedule section. The schedule details are specific; we should extract schedule into its own section

    Schedule

    . The requirement includes ability to work 20 hours per week in rotating schedule; we can put schedule details there. Thus Required Qualifications: we can list other qualifications (education, experience, proficiency, age) under

    Requirements

    or

    Qualifications

    . The allowed headings include Requirements, Qualifications, Skills. We need to decide. We have Required Qualifications and Preferred Qualifications. We could put Required Qualifications under

    Requirements

    (or Qualifications). Preferred Qualifications under

    Qualifications

    maybe. Skills under

    Skills

    . Benefits under

    Benefits

    . Pay under

    Pay

    . Schedule under

    Schedule

    . We must not create sections with filler like "commensurate with experience". We have actual content. Let's extract: Required Qualifications (specific): - High School Diploma/GED - 6+ months of customer service experience in an office/healthcare setting - Intermediate level of proficiency with Microsoft Office products - Must be 18 years of age or older Preferred Qualifications: - Experience with electronic medical records system - Experience in a medical office or hospital admitting/registration office - Knowledge of medical terminology Soft Skills (maybe under Skills): - Excellent customer service skills - Excellent written and verbal communication skills - Demonstrated ability to work in fast paced environments Benefits: "In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives." Also "$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS" and note about internal candidates not eligible. Pay: "The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable." Also note: Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. Schedule: The rotating schedule details: Week 1- Tuesday & Wednesday from 3:00pm - 8:00pm, Saturday from 7:45am - 4:15pm Week 2- Sunday from 7:45 - 4:15pm, Monday, Thursday & Friday from 3:00pm - 8:00pm Week 3- Tuesday & Wednesday from 11:30am - 8:00pm Week 4- Monday, Thursday & Friday from 11:30am - 8:00pm Also note: Ability to work 20 hours per week in the following rotating schedule. We'll put schedule details under Schedule. Now About the role: combine intro paragraphs, location, training, reward/recognition paragraph. We must not include duplicated lines. Ensure we don't repeat the sign-on bonus note multiple times; we can mention in Benefits or Pay? It's a sign-on bonus; could be part of Benefits. We'll include under Benefits: "$2,000 sign-on bonus for external applicants (not available to internal candidates currently employed by UnitedHealth Group, UnitedHealthcare or related entities)." Also note about internal candidates not eligible. Now we need to output only HTML fragment, no or . Use

    for headings,
    • for lists,

      for prose. We must not include markdown fences. Let's craft:

      About the role

      Explore opportunities with Optum, in strategic partnership with ProHealth Care. ProHealth Care is a leader in health care services serving Waukesha County and surrounding areas for over a century. As a Part Time Patient Access Registration Representative, you will support patient care delivery in patient reception, scheduling, insurance verification, and payment processing for campuses with hospital and medical group departments. The position is located at 1011 Spring City Dr, Waukesha, WI 53186. The role includes four weeks of paid training (hours to be discussed on your first day). You'll be rewarded and recognized for your performance in an environment that challenges you, provides clear direction for success, and offers development for other roles you may be interested in.

      Then Responsibilities.

      Responsibilities

      • Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service
      • Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible
      • Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed
      • Provides patients with financial responsibility information and collects patient liabilities, documents amount in the appropriate fields, and balances the cash box daily
      • Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed
      • Provides wayfinding instructions and assists with hospital information as requested
      • Coordinates patient admission needs, bed assignments, and tracking boards where applicable
      • Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed
      • May perform other duties upon request
      Then Requirements.

      Requirements

      • High School Diploma or GED
      • 6+ months of customer service experience in an office or healthcare setting
      • Intermediate level of proficiency with Microsoft Office products
      • Must be 18 years of age or older
      Then Qualifications (Preferred).

      Preferred Qualifications

      • Experience with electronic medical records system
      • Experience in a medical office or hospital admitting/registration office
      • Knowledge of medical terminology
      Then Skills.

      Skills

      • Excellent customer service skills
      • Excellent written and verbal communication skills
      • Demonstrated ability to work in fast‑paced environments
      Then Benefits.

      Benefits

      $2,000 sign‑on bonus for external applicants (not available to internal candidates currently employed by UnitedHealth Group, UnitedHealthcare or related entities). In addition to your salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution (all benefits subject to eligibility requirements). You'll find a far‑reaching choice of benefits and incentives regardless of where or when you begin your career with us.

      Then Pay.

      Pay

      The hourly pay for this role ranges from $16.15 to $28.80 per hour based on full‑time employment. Pay is determined by factors such as local labor markets, education, work experience, and certifications. We comply with all applicable minimum wage laws.

      Then Schedule.

      Schedule

      This part‑time role requires 20 hours per week on a rotating schedule:

      • Week 1: Tuesday & Wednesday, 3:00 PM – 8:00 PM; Saturday, 7:45 AM – 4:15 PM
      • Week 2: Sunday, 7:45 AM – 4:15 PM; Monday, Thursday & Friday,

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