Operations Team Leads (remote possible)

About the role

Lead a team with responsibility for tactical and project outcomes in the Operations department. Work group is generally engaged in a wide variety of often complex tasks. Provide workflow management for the department, while completing similar tasks.

Essential Functions

• Provide leadership for the department, training and guiding Operations staff on daily work. Compile all certifications for Operations Department
• Cookordination coverage with the supervisors on open desks
• Aid in training on operational issues with staff
• Work on special projects
• Organize the escheatment process through efficient work procedures
• Determine work procedures, prepare work schedules, and expedite workflow
• Adjust errors and resolve complaints
• In the absence of a Supervisor, perform supervisory duties for the department.

Knowledge and Skills/Technology Used

• Communication skills
• Leadership skills
• Basic Math skills
• Reasoning skills
• Advanced computer software skills

Typical Education

High School diploma or equivalent.

Typical Range of Experience

2- 4 years related experience

What We Offer

• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Pay Range

$26.88 - $35.82 Hourly, Remote