Tech Team Lead - Remote

Technical Leadership

You'll lead a team of four engineers, work hands-on in the code, and report directly to our Solutions Architect. This is a player-coach role. We want someone who can design and build, not just direct.

CX Workstream Delivery

• Lead the build and delivery of Marketing automation, Sales enablement, and third-party integration solutions — partnering with the Program Manager who owns overall delivery accountability
• Evaluate and implement emerging CX technologies — including AI platforms (e.g., Leaping AI, SIRO, GTR) — that improve the customer journey
• Ensure all solutions tie to measurable business outcomes: demand generation, conversion rate, customer satisfaction
• Partner with our Solutions Architect to receive clear solution designs and translate them into buildable implementations

Cross-Functional Partnership

• Collaborate daily with the Program Manager on sprint planning, velocity, and blocker resolution — escalate within 48 hours
• Partner with the BA / Project Manager to ensure PBIs are sprint-ready before planning — zero tolerance for ambiguous requirements
• Participate actively in QA and testing — you are Responsible for test execution and bug resolution; the QA Lead owns the sign-off gate
• Report velocity trends to the Program Manager weekly; trend toward ≥30% lift vs. Q1 2026 baseline by Q4