Operations Manager, Nova Academy - $60,000/year USD
Crossover · Austin, TX · 1 wk ago
Customer Service$30/hrFull-time
About the role
This is an in-person position based at our Austin, TX campus. Nova Academy is committed to creating a reliable, trustworthy, and safe environment for students and families.
Responsibilities
- Cultivate trusted relationships with parents, students, and staff through clear, bilingual, proactive communication
- Oversee campus safety functions, including entry protocols, health incidents, emergency drills, documentation, and family notifications
- Manage day-to-day campus operations including attendance tracking, transportation logistics, facilities maintenance, and office coordination
- Facilitate onboarding and training for incoming staff to ensure seamless integration into campus procedures and culture
- Administer student devices and campus technology systems, acting as on-site tech contact and Google Administrator
Requirements
- Bachelor's degree (field of study not specified)
- At least 1 year of experience in office coordination, facilities support, site operations, or comparable operational roles
- Comfort performing basic technology tasks including device setup, troubleshooting, and account administration
- Strong written and verbal communication skills
- Able to juggle multiple priorities with careful attention to detail
- Ability to communicate clearly and effectively in both spoken Spanish and English
Qualifications
- Legal authorization to work in the United States without visa sponsorship
- Availability to work in person in Austin, TX, or willingness to relocate
Skills
- Motivated by problem-solving
- Supports a community
- Builds an environment where students and staff succeed
Benefits
Nice-to-have requirements include:
- 3+ years of operational management experience
- Experience serving as a Google Administrator
- Experience planning and executing events
Pay
$30 USD/hour, which equates to $60,000 USD/year assuming 40 hours per week and 50 weeks per year.
Schedule
The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The payment period is weekly.