Jobs · Customer Service · Texas

Operations Manager, Nova Academy - $60,000/year USD

Crossover · Austin, TX · 1 wk ago
Customer Service$30/hrFull-time

About the role

This is an in-person position based at our Austin, TX campus. Nova Academy is committed to creating a reliable, trustworthy, and safe environment for students and families.

Responsibilities

  • Cultivate trusted relationships with parents, students, and staff through clear, bilingual, proactive communication
  • Oversee campus safety functions, including entry protocols, health incidents, emergency drills, documentation, and family notifications
  • Manage day-to-day campus operations including attendance tracking, transportation logistics, facilities maintenance, and office coordination
  • Facilitate onboarding and training for incoming staff to ensure seamless integration into campus procedures and culture
  • Administer student devices and campus technology systems, acting as on-site tech contact and Google Administrator

Requirements

  • Bachelor's degree (field of study not specified)
  • At least 1 year of experience in office coordination, facilities support, site operations, or comparable operational roles
  • Comfort performing basic technology tasks including device setup, troubleshooting, and account administration
  • Strong written and verbal communication skills
  • Able to juggle multiple priorities with careful attention to detail
  • Ability to communicate clearly and effectively in both spoken Spanish and English

Qualifications

  • Legal authorization to work in the United States without visa sponsorship
  • Availability to work in person in Austin, TX, or willingness to relocate

Skills

  • Motivated by problem-solving
  • Supports a community
  • Builds an environment where students and staff succeed

Benefits

Nice-to-have requirements include:

  • 3+ years of operational management experience
  • Experience serving as a Google Administrator
  • Experience planning and executing events

Pay

$30 USD/hour, which equates to $60,000 USD/year assuming 40 hours per week and 50 weeks per year.

Schedule

The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The payment period is weekly.

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