Operations Manager, Alpha - $90,000/year USD

About the role

Transform Education from the Front Lines. As Operations Manager at Alpha's Chantilly, VA campus, you'll be the vital bridge between ambitious families and transformative education. This role demands someone who can both inspire during admissions tours and execute flawlessly on daily operations.

Responsibilities

• Craft and conduct compelling campus tours that showcase Alpha's distinct value proposition and convert prospective families into enrolled students
• Execute a high-touch admissions strategy with personalized communication that builds lasting relationships with prospective families
• Implement and maintain rigorous safety protocols while proactively identifying and addressing potential risks
• Oversee comprehensive facilities management, including vendor relationships and maintenance scheduling, ensuring optimal learning environments
• Leverage data analytics to optimize both admissions processes and operational efficiency

Requirements

• Bachelor's Degree (field open)
• Proven track record in admissions, enrollment management, or family-facing customer service
• Outstanding communication abilities, both written and verbal
• Demonstrated emotional intelligence and relationship-building capabilities
• Proficiency in data analysis and performance tracking
• Self-motivated with exceptional initiative
• Must be available to work on-site in Chantilly, VA
• Authorized to work in the U.S. without sponsorship

Qualifications

• Must be available to work on-site in Chantilly, VA
• Authorized to work in the U.S. without sponsorship