Operations Coordinator, Alpha - $90,000/year USD

LOCATION NOTE: This is an in-person role located at one of our campuses. You are the individual who ensures everything functions seamlessly. A smoothly running campus means students experience security, staff remain productive, and parents place their confidence in the school. This outcome is not accidental. It results from someone quietly managing hundreds of moving pieces each day—executing with precision, speed, and attention. Alpha is constructing one of the most ambitious educational models globally. We integrate demanding academics, technology-enhanced instruction, and elevated expectations for both students and adults. This position ensures the non-instructional operations of the campus match the excellence of our academic programs. In this capacity, you control the operational pulse of the campus. Your scope includes community correspondence, campus security, facility coordination, logistics, and daily technology management. At any given moment, you might be organizing a safety exercise, troubleshooting a hardware problem, integrating a new team member, or responding to a parent inquiry. Your work extends beyond maintenance—you build institutional trust. This is a practical, on-campus position designed for individuals who excel in fast-paced settings, maintain composure during challenges, and are committed to upholding exceptional service standards. If you seek a role where your actions directly influence student safety, staff productivity, and parental confidence, this opportunity provides genuine accountability and measurable impact. What You Will Be Doing Acting as a central contact for parents, students, and staff, delivering clear, prompt, and polished communicationDirecting campus safety functions, including entry management, health response, emergency exercises, record-keeping, and family notificationsSupervising daily campus functions including attendance tracking, facility management, transportation logistics, and administrative workflowsAssisting with onboarding and orientation for new employees to facilitate seamless operational integrationAdministering student technology and campus systems, functioning as the on-site technical contact and Google Administrator What You Won’t Be Doing Delivering classroom instruction or overseeing academic contentMentoring Guides or contributing to curriculum designOperating within a limited, single-task clerical capacityRemaining stationary with routine, unchanging assignmentsDelegating issues without taking ownership or driving solutions Operations Coordinator Key Responsibilities Maintain smooth, secure, and effective campus operations that continuously enhance the experience and satisfaction of students, staff, and parents. Basic Requirements Bachelor's Degree in any fieldAt least 1 year of experience in office coordination, facilities support, site operations, or a similar operational roleComfort with basic technology troubleshooting, device management, and account administrationStrong communication skills with the ability to engage parents, staff, students, and vendors professionallyAbility to manage multiple priorities while maintaining attention to detailAvailable to work in-person in one of our campuses: Greenwich, CT; Bethesda, MD; Santa Barbara, CA; Boston, MA — or willing to relocateAuthorized to work in the United States without visa sponsorship About Alpha Join the team building school around student growth Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. Roles with real student impact: Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members. Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience. A culture built for builders: Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it. Alpha is where you can do the most meaningful work of your career. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $45 USD/hour, which equates to $90,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5629-US-Boston-OperationsCoor