Operations Agent - Ocean Imports/Exports (Chinese/English)
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
About the role
Xchange Logistics Corporation is a growing freight forwarding company that provides an array of transportation and logistics solutions to customers worldwide. Our HQ is based in West Covina, California.
Working Hours
This position requires you to work on-site. Working Hours: Monday- Friday 8:30 AM - 5:30 PM
Job Responsibilities
- Booking space with carriers
- Arranging for Cargo pickup
- Dispatching Truckers
- Tracking shipments and providing status reports to clients
- Preparing and processing export declarations, bills of lading, and shipping documents
- Communicating with customers, shippers, and other partners to ensure smooth transportation
- Ensuring compliance with infernal policies, government regulations, and customer requirements
- Providing status updates to customers via Wechat/emails
Qualifications
- Prefer 1-3 years of experience working with ocean imports and exports
- Bilingual in Mandarin or Cantonese is required
Compensation
$21.00 per hour
WHO WE ARE
Established in 2013 in Los Angeles, California, Xchange Logistics has experienced rapid growth from a small freight forwarding company with 3 employees to a global network serving international clients in 130 countries. We prioritize delivering top-tier supply chain solutions at competitive rates by promoting collaboration among shippers, agents, carriers, importers, and other service providers. Our expertise covers a range of industries, including Automotive, Engineering & Manufacturing, FMCG, Chemicals, Life Science & Healthcare, Perishable, Public Sector, Semi-conductor, and Technology.