Operations Agent - Ocean Export

Responsibilities

• Coordinate and manage all aspects of ocean export shipments from origin to destination, including booking cargo, preparing documentation, and arranging transportation
• Ensure accuracy and compliance with international shipping regulations, customs requirements, and company policies
• Prepare and review export documentation such as bills of lading, certificates of origin, invoices, and packing lists
• Communicate with carriers, freight forwarders, and other stakeholders to ensure timely shipment delivery and resolve transit issues
• Maintain shipment status and provide proactive updates to clients and internal teams while maintaining high levels of customer satisfaction

Requirements

• 3+ years of logistics or freight forwarding/logistics experience required
• Strong understanding of ocean export processes, documentation, and compliance
• Strong communication skills, both written and verbal, to effectively liaise with clients, carriers, and internal teams
• Proficiency in Microsoft Office Suite, particularly Excel and Outlook

Pay and Benefits

• Pay: $22-24 per hour, depending on experience
• Benefits: LaSalle Network consultants are eligible to enroll in benefits – https://www.thelasallenetwork.com/consultants/
• Location: Wood Dale, IL
• Work Model: 100% onsite